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Lessons offered by Carole
  • Individual
The lessons will be held
  • At the tutor's house
  • By webcam
Taught subjects
  • Administration
  • All Levels

Administration Tutoring - 28 years experience- 1-1 lessons in Aldershot/Online .... ....


My teaching method would very much be dependent on the level of your knowledge thus far and what you want to achieve. Also the area in which you wish to apply your new found skills. Meet for an informal chat to decide if I am the Tutor for you :)


I am new to this....... I am educated to A Level standard and have a wealth of experience in office and business administration. The areas I have worked in are Local Government in Planning & Transportation, Consultant Engineers, Solicitors and also at a GP's Surgery.


Rate for online lessons : £25/h


These rates may vary according to the level of tuition you require.

Lessons offered by Carole
The lessons will be held
At the tutor's house
Taught subjects
  • Administration
  • All Levels

Carole's CV

Personal Statement

Excellent secretarial skills with a high level of accuracy and attention to detail. A skilled administrator who is versatile and hard-working with great communication skills including telephone, email and face-to-face. Reliable and conscientious, with a dedicated and enthusiastic approach to work. Has a long history of working in a busy, customer focused environment. Resourceful and able to research complex legal topics. Works well as part of a team or equally comfortable working on own initiative.

Key Skills

• Fully trained medical secretary
• Excellent knowledge of law and legal procedures
• Computer literate – Microsoft Office
• Accurate and attention to detail
• Discretion when dealing with confidential information
• A good standard of spelling and grammar
• Ability to work to deadlines and multi-task effectively
• A flexible and supportive team member
• Creative problem solving skills
• A polite, helpful manner


Cambridge Practice
Lower Farnham Road

Medical Secretary (Temporary) 3 months May-July 2018

The Nap Surgery September 2016-June 2017
Kings Langley

Medical Secretary

Dealing with queries
Typing referrals
Organising Diabetic Clinics
Liaising with Consultants/Hospitals/GPs/Patients

Hughes & Company Solicitors January 2008 - October 2014

• Incoming calls – dealing with queries and directing to fee earners
• Dealing with clients on a daily basis – face-to-face / telephone
• Post – both incoming and outgoing
• Arranging meetings, conference calls
• Ensuring legal publications kept up to date
• Typing reports and inputting data into court documents
• Audio/copy typing
• Updating deeds and wills database
• Filing of original documents
• Archiving of files and arranging for confidential destruction of old files
• Ordering printing and taking delivery
• Ordering of and maintaining stationary supplies and distribution

Career break to look after my children in their younger years.

The Project Centre Limited Consultant Engineers March 1989–Sept. 1996

• Typing reports, letters
• Assisting with setting up systems
• Writing procedure notes
• Answering incoming calls and re-directing,taking messages
• Diary management and travel arrangements

Westminster City Council – Planning & Transportation Department April 1982-March 1989

• Typing reports, letters
• Taking minutes of meetings
• Answering phones and taking messages
• Diary management and travel arrangements

Pallu & Lake Furnishings Feb 1978-April 1982
Office Junior

• Taking orders, processing, messages
• Invoicing
• Typing reports and letters and other import/export related

Educational Qualifications

First Aid (online) 2017
Health & Safety in the workplace (online) 2017
Docman & Emis software training 2016
Medical Terminology 2016
AAT Accountancy Level 1 2015
Health & Safety in the workplace 2015
First Aid 2015
Edexcel BTEC Level 1 Award in Work skills 2015

A Level English 1978
GCSE Maths, English, French, Economics, Science and Business Studies - Grades A-C 1976


Reading, gym and spending quality time with my family.


References available on request.

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