I teach English Literature by first testing the student's keenness to debate just generally and get them talking about various topics, be it religion, history and the context by which history, religion, and politics, for example, affect us in our day to day lives. Once I gauge the student's characteristics and willingness to analyse deeply into topics I work on helping them understand the words beyond the story that they see on the page if they are, for example, required to do a comparative analysis of the story in front of them. So I yearn to yield their thought process regarding the conceptualisation approach to analytical literary studies so that the student can deeply understand the text on a socio-political scale and gauge interest by comparing it to today. Once I gauge their interest in analysing literature I help them understand line by line what is happening and with essay writing to set the debate in an academic but original fashion.
Maths comes with practice. So I would teach students the foundations of the method that they would require for differential calculus for example and them have them practice numerous variations within that topic until they feel they have understood the method fully. A lot of test paper practice will also be done by me where I will help students understand patterns in past papers to assist them with test paper preparation.
I have been tutoring for the last three years taking classes for students individually in English Literature and Maths and students have achieved grades 7-9 when they were struggling initially with lower grades at grades 5 and 6. I have taught a maximum of 9-10 students in groups but mainly concentrate on individuals to work on their strengths and weaknesses and harness their skills by concentrating on them more individually.
Executive Driver Relations Specialist
August 2019 – Present
Review and action on processes to maintain service level standards with the highest quality by maintaining and reviewing on each escalated driver incident on a case by case basis that exceed management prospects.
Taking on new processes per business needs through incubation and on-boarding.
Collaborate to build partnerships with key stakeholder groups, businesses and leaders to ensure systemic problems are addressed and corrected. This was done by developing the Being Human policy for escalated driver incidents to consider driver's mental health condition if they undergo trauma as a genuine reason for exempting the driver of any metric defects.
Eﬀectively communicate with both internal and external customers by adjusting communication style to audience by using official blurbs and adding concise extra details to suit the scenario.
Resolve complex driver issues that have been escalated to the Amazon CEO, Senior VPs, or Directors such as high severity suspension of drivers for assault and theft and carried out investigations on leaderships behalf.
Dive deep and analyse the root cause of driver pain points and partner with business teams for mutually beneficial resolutions that will impact the broader driver base by monitoring multiple databases to keep track of all company inventory.
Support leadership within the CS Network by helping resolve complex driver issues and escalating systemic problems.
Creating and documenting new processes, and ensuring team references are up-to-date.
Utilise available tools for research and tracking of escalations.
Recognise trends and emergent issues through driver feedback and take the appropriate steps to create long term solutions or escalate to the proper business owner.
Research, participate and lead process improvement initiatives to enhance the driver experience.
Handle public relations or legal issues by seeking guidance from the respective team and handling the matter with discretion and confidentiality.
Train or mentor new team members.
Be an eﬀective member of a virtual team by collaborating consistently with team members in various physical locations.
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|at her home||at your home||By webcam|
|1 hour||Not available||£25||£13|
|5 hours||Not available||£95||£65|
|10 hours||Not available||£190||£130|