My teaching method is based on a variety of modern and traditional strategies that puts the focus on student responsibility. Students are well engaged in their learning after they have been given the ground work and skills in order for them confidence to become independent lifelong learners.
A competent, committed and experienced secondary school teacher and head of year that has over 11 years of invaluable experience in the educational sector. Has taught various national curriculum subjects to mixed sex classes to children aged between 11 – 19. Has the ability to use humour and imagination in a classroom setting so as to encourage a learning culture amongst students. Easy going by nature and able to get along with both work colleagues, pupils and senior managers.
Teacher of Business Studies/Head of Year- Dixons Cottingley Academy, Bradford
January 2008 – Present
Workplace activities: -
• Involved in the planning and delivering of classes.
• Monitoring and recording a pupils progress in administrative records.
• Responsible for preparing classes by ensuring the correct educational resources are in place.
• Involved in the arranging of examinations.
• Preparing students for their exams by encouraging them and providing support.
• Assisting NQT’s who have recently joined the teaching staff.
• Advising older pupils with decisions about their careers, meeting with their career advisers.
• Tracking and monitoring student attendance, behaviour and progress on a regular basis ensuring students who are falling behind Academy targets, have some intervention to make sure they get back on track.
• Other responsibilities include running all school competitions between subjects, organising fund raising activities for whole school fund raising events.
• Organising assemblies to deliver to year group on a weekly basis.
• Experience of teaching other vocational subjects such as Leisure and Tourism (GCSE) and Health and Social Care (Level 2 Cambridge National)
• Experience of mentoring students.
• Experience of tracking EHCPs for students with complex needs
• Experience of teaching BTEC level 2 travel and tourism as well as being Lead Internal Verifier OSCA level 2 trained
• Supporting and delivering activities in supporting young people with Enterprise Activities such as Mosaic and Dame Kelly Holmes Award
• Co-ordinated Year 10 extra-curricular activities called Speakers Trust, specifically working with year 10 students
• Providing advice on work placement to older school children.
• Ability to create a stimulating teaching environment for students by being motivated, enthusiastic and confident.
• Attending parents evenings for specific year groups to discuss student progress.
• Establishing clear objectives for all learning activities under your authority.
• Enforcing discipline and rules within a class setting, handling challenging behaviour.
• Creating positive relationships with students.
• Ensuring that I am up to date with the latest teaching methods, as well as with my subject knowledge.
• Excellent IT and technology skills.
• Experience of working in a maintained and local education authority school.
• Maintaining efficient record keeping procedures and standards.
• Preparing performance reports for pupils and presenting them to parents.
• Ability to manage a pupils behaviour in the school and particularly in a classroom.
• Knowledge of dealing with sensitive issues like bullying.
• Experience of organizing extracurricular activities like trips etc.
• Ability to discipline unruly pupils and take control of those who misbehave.
• Experience of delivering lessons in classes and preparing coursework and homework.
• Latest knowledge of your subject areas and also teaching techniques.
COMPETENCIES AND SKILLS
• Critical thinking • IT skills • Administration • Homework
• Problem solving • Planning • Supervising • Examinations
• Team work • Time management • Coursework tracking • Mentoring
• Pro-active approach
PREVIOUS CAREER HISTORY
Volunteer Mentor – Community Service Volunteers, Bradford – Jan 2012 – Apr 2015
Working in partnership with West Yorkshire Probation Service, the main duties of the role was to mentor ex-offenders and support them with various aspects of the personal circumstances in relation to employment, housing and any financial support that they would have required. A role was a very varied role, which committed 4 hours a week per ex-offender, but at the same time provided incredible support for those vulnerable.
Customer Advisor - Natwest Bank, Leeds City Office
January 2007 – December 2007
The main duties of the role included:
•Meet and exceed personal sales, cross sales and quality referral targets, contributing towards the branch team’s service and sales targets.
• work together as one team to attract new customers and deepen customer relationships, so every customer leaves the branch with every reason to recommend Natwest to their family, colleagues and friends.
• Provide an excellent customer experience ensuring that every customer is treated in a warm, friendly and respectful manner that shows genuine interest in their needs and leaves them feeling valued as a customer.
• Demonstrate the desired standards and behaviours.
• Ensure that customer complaints are effectively resolved in accordance with agreed guidelines and measures.
• Ensure that any customers experiencing financial difficulties receive help, advice and guidance appropriate to their own needs and personal circumstances.
• Be the first point of contact to welcome new customers to LBG providing an excellent experience when opening their account.
• Be primarily responsible for responding to walk in business/immediate referrals.
• Seek other opportunities at the welcome desk and in the banking hall to provide our customers with an excellent customer experience, identifying the products and services they need.
• Seek, manage and generate own individual sales and quality referral opportunities through a variety of sources for future contact register, reciprocal referrals.
• Build and maintain effective relationships with specialist/ partner advisors as well as Personal Banking Adviser (SPBA) and Customer Service Assistant colleagues to provide an excellent customer experience, leverage quality referrals and generate cross-selling opportunities accurately that deepen customer relationships.
• Rules, procedures and policies for risk and compliance are adhered to.
• Complete and maintain any training that is deemed as mandatory for your role.
• Fully prepare for your regular one-to-one and Balanced Scorecard reviews, ensuring that you discuss activity around your agreed development plan and that all training and accreditation is completed on time.
Customer Service Officer – Natwest Bank Telephony Unit – Bradford
October 2004 – December 2006
Working in a contact centre part-time during my studies, my main responsibility was to deal with general banking queries for customers. These banking queries ranged from giving balances to customers, making transfers, setting up CHAPS payments, all the way through to setting up international payments. Furthermore, opportunities had to be identified to meet the needs of customers with a range of financial products or services offered by the bank. This part of the role was the most rewarding and enjoyable.
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