I can use skype, webex or a learning platform called ZOOM to provide interactive, learner-centred sessions. I am extremely patient and supportive and will allow for lots of practice and review in a safe environment. I have created and delivered workshops in Business English, completing competency based recruitment applications, interview preparation, CV writing and careers coaching.
I am a Learning and Development Professional by trade. I have always loved the English Language and finally realised (after too many years) that I wanted to share my passion and experience. I decided to take a TEFL qualification and started to work as on online teacher for a really great Chinese school - teaching wonderful kids from 3 years to 14 years. I also took on some private adult clients. So now, with nearly 2 years under my belt, I am eager to continue to work with both adults and children.
Experienced Learning and Development/Recruitment Professional and online English (ESL)Teacher – currently remotely working with a range of private and business clients on a freelance basis. I also design and deliver training interventions and workshops for corporate managers/employees in the UK and overseas. I have extensive experience in supporting individuals with job search skills, CV writing and interview preparation. I have also trained employees in Customer Service Skills. I am a trained competency-based interviewer and assessor and am fully versed in a range of questioning techniques. I have a truly flexible adaptable and positive approach to everything I do and I always strive to be a trusted and valuable partner who will help to drive the achievement of well defined goals and outcomes. I have been living and working in France for the past 18 months. It has certainly developed my cultural awareness and my knowledge of the French language. I returned to live in the UK (Oswestry) on 5th November 2017.
• TEFL teaching certificate
• Highly effective communication and interpersonal skills
• Online teaching of adults and children
• Online teaching platforms – ZOOM and WEBEX
• Trained in questioning /interview skills and giving feedback
• Careers Coaching & CV Writing
• Skilled Assessment Centre Facilitator
• Social media and web training
• Project/Program Management
• Team Management/Leadership
• Customer Servicer skills and focus
• The ability to work on my own initiative and as part of a team
• Highly organised and flexible with excellent time management
• Ability to work under pressure to tight deadlines
• Training/Facilitation skills - including international experience.
January 2017 to Present
Landi Subject English (China)– online teacher – Children from 3 -15 years
April 2011 to January 2017
Vybrant Organisation - Learning and Development Consultancy – Thatcham, Berkshire – Newbury based and then remotely based in France
Learning Consultant – Director of Operations
Working in a Learning and Development Consultancy with a range of clients to deliver high level leadership and management development training solutions and to ensure the highest level of program/project management and customer satisfaction.
Selection, interviewing and training of freelance Consultants and Associates.
Management of complex development programmes in the UK and Europe.
Proposal writing and creative sales copywriting.
Building sales prospects utilising social media including LinkedIn and Twitter.
NMSI National Science Museum, South Kensington, London
Learning & Development Consultant - interim contract
Working across 4 national museum sites, Swindon, York, Bradford, and London
Working within the HR L&D team based in the London Science Museum
Career & Professional Development Coaching
1:1 Discussions and Workshops covering CV writing and interview skills
Consultancy role to senior management teams across the organisation
Liaison and negotiation with external training providers
Training needs analysis & training evaluation
Ensuring L&D website information is interesting and up to date
Delivering a world class customer service to all clients both internal and external to the organisation.
May 2009 to June 2010
Food Standards Agency, Kingsway, Holborn, London
Learning & Development Adviser– working on a 6-month interim contract - extended to 18 months to manage large outplacement programme
Working within the HR Function
Advisory role to all staff - CPD and General L&D advice
Outplacement Management – individual coaching at all levels of staff from very senior managers to admin assistants, in job search and employability including completion of competency based job applications and interview skills – also providing additional external support for senior staff
Delivery of some training interventions
Organisation of French training programme
Production of L&D Statistics.
November 2008 to February 2009
Living and travelling in FRANCE.
Interim Contract (ended 17th October 2008)
NHS Surrey & Borders Partnership Trust Westgate Hospital Horton Lane, Epsom Surrey (Through Hays Recruitment)
Learning & Development Adviser
(Reporting to the Director of Learning & Development
Advisory role to all staff - CPD and General L&D advice)
Managing a team of 3 training administrators.
June 2007 to March 2008 - Interim to cover Mat Leave
British Red Cross, Moorgate, London/International
International Training & Development Adviser
(Reporting to the Head of International HR and Training)
Advisory role to all OVERSEAS staff – offering Coaching, CPD and General L&D advice
Management of a team of training officers with the main responsibility for the co ordination and delivery of training for 120 overseas delegates
Design and delivery of complex Induction, management, and emergency response training (average course length - between 5 and 8 days)
Facilitation and delivery of training in Sri Lanka and Bangkok as well as in the UK
Took over as Head of International Training during the restructure of the department
Budget control and monitoring
Staff development and performance management.
April 2007 to June 2007 - Temp position through Pertemps Recruitment Agency
Swindon Borough Council
Customer Services Manager
A temporary position with responsibility for gaining feedback from customers on the services provided by the Councils Housing Department
The role mainly Involved monitoring of feedback and reporting on any issues arising.
February 2003 to Feb 2007
House of Fraser Head Office - London/Swindon
Talent Training Programme Manager (Reporting directly to the Head of HR and Employee Relations)
Leading the In-house Management Training Programme
Recruitment & selection of candidates including facilitating management assessment centres
Developing and facilitating management workshops
Continuous coaching and giving feedback to the trainees
Setting and marking assignments
Presenting regular updates on the programmes successes and achievements to Senior Managers within the Business
Evaluation of all aspects of the programme.
November 2000 – February 2003
House of Fraser Head Office – London/Swindon
Regional Human Resource Co ordinator
(Reporting to the Regional HR Manager)
Supporting large or Flagship stores with their recruitment requirements
Supporting the IT centre with their Graduate Recruitment Programme
Managing bulk recruitment projects, new store openings etc.
Co ordination of recruitment centres
Attending recruitment fairs and assessment centres
Using competency-based interviewing and questioning techniques
Giving feedback to candidates
Devising recruitment plans
Advertising vacancies, dealing with agencies, media, Job Centres etc.
Completing statistical returns.
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|at his home||at your home||By webcam|
|1 hour||Not available||Not available||£15|
|5 hours||Not available||Not available||£75|
|10 hours||Not available||Not available||£150|