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£15/h
1st lesson free!
Tutor profile verified
Response Time 24h
Lessons offered by Ameen
  • Individual
  • In group
The lessons will be held
  • at your home
  • By webcam
Taught subjects
  • Computer Skills
  • Databases
  • IT security
  • Computer Repair
  • Mail
  • Windows Phone
Levels
  • All Levels

Degree qualified & small business owner giving individual and group lessons/tuition in London

Methodology

I base my lessons on starting up a computer all the way to advance use of a pc. I teach ranging from school all the way up to degree level or an absolute beginner. I do Group or individual context.

Experience

I am a small business owner of AJ computer specialists for 10 years and used utilized computers for 17 years. I have repaired many computers. and taught many OAP's for 6 years. I have a degree in Information Systems Design.

Rates

Transportation Fee : £7
Rate for online lessons : £10/h
Rate for 5 hours of lessons : £10
Rate for 10 hours of lessons : £9
Lessons offered by Ameen
Individual
In group
The lessons will be held
at your home
webcam
Taught subjects
  • Computer Skills
  • Databases
  • IT security
  • Computer Repair
  • Mail
  • Windows Phone
Levels
  • All Levels

Ameen's CV

PROFILE
I am a fully determined and multi-talented individual with strong interpersonal skills, possessing a forward thinking and positive approach. Having attained broad IT skills for a number of years, I hold great passion and aptitude in:
• Customer Service, Extremely Helpful;
• Proven problem solving skills in IT hardware/software and IT Infrastructure;
• Natural Affinity for Support and troubleshooting of any kind;
• Willing to learn more from experience and training, IT born & bred.

Also possess great self-initiative and proven skills in supporting users in namely education and domestic/business users. Overall, a very spontaneous individual; I am eager to work for or with an organisation in Technical IT & Business Support, Service Desk Engineer & Administrative tasks and/or Systems Development offering my above qualities and the skills outlined to you below:

KEY SKILLS

IT Skills
An overall aptitude for IT; Portraying a Technical mind-set in which any IT skill can be learnt.

IT Hard/Soft Ware & Support – Troubleshooting of Laptop, Desktop, Tablet, Android, iPad, Windows,
Apple iOS OSX & Server 2003-08, Google Cloud, One Drive, FTP, TeamViewer.

Project Management, Analysis, Design, Development & testing of Applications, User Requirements
Waterfall Lifecycle, Analyse requirements & Phase Development

Web & Programming SQL PL/SQL, Adobe Dreamweaver, Flash & Photoshop. HTML & CSS, FTP & IIS. Relational database design & normalisation, Basic Java, C++ gained at University.

Utilizing Applications & OS Support, Windows XP, Vista, 7, 8.1 & 10 (All versions), Command, Citrix, Windows 2003 Server w/ Active Directory, ZenWorks Remote Control. Office 365, Outlook/Office 2010-16

Communications TCP/IP Addressing, Network Support & Build, Configure IT Devices incl Wi-Fi; Email Service POP/IMAP

Microsoft Office – 2003-16 incl Office 365. Troubleshooting Excel, Word, Access, PowerPoint & Outlook

SEO – Search Engine Optimisation techniques On & Off Page incl Google Adwords.

Mobile Technology – iOS, Android 6 Marshmallow and earlier, Apple Ipad, phone 1-7 Samsung Galaxy.

Teamwork
Liaised with colleagues and managers in all levels of authority to solve problems from start to finish in the environments outlined in the variety of employers listed below.




Problem Solving

• Application fault finding on local workstations, network & servers; Face to face, Phone & Remote Access.
• Troubleshooting IT infrastructure - hardware and software; solving problems under pressure.
• Able to communicate in correct terminology to appropriate levels of users
• Able to MEET clients budget whatever the nature of organisation.

EDUCATION AND QUALIFICATIONS
BSc (Hons) Information Systems Design University of Central Lancashire 2000-2003
BTEC National Diploma Computer Studies Southport College 1998-2000
9 GCSE’s including Mathematics and English Birkdale High School 1993-2000


PROFESSIONAL EXPERIENCE
F/T Service Desk ENGINEER – AJ Computer Specialists Mar 07 – March 2019

• Supported a client base of more than 530 users consisting of domestic and business users.
• Created and promoted website ajcomputerspecialists.co.uk
• Ran business whilst part time sales assistant in 2007-2010
• Maintained & repaired all types of PC in Windows XP, Vista, 7 & 10 for all kinds of user.
• Windows 10 Installation and upgrades 1803 builds
• Troubleshoot of Wi-Fi Devices & broadband IP addressing and router diagnosis.
• Setup peripherals such as external hard drives and printers.
• Strong customer liaison & retention, delivering IT Support over the phone & Face-to-Face.
• Replaced and installed internal hardware including 2.5”, 3.5” Hard Drives & RAM
• Website Developed for small business start-ups utilizing Dreamweaver, CSS & HTML
• Utilized IT helpdesk system, incident management & call logging system self-devised In MS Access.
• Site Hosting, Email creation and setup of domain accounts plus (FTP) File Transfer
• Owner/Manager leading employee in a shop front IT Support environment.
• Solved and troubleshoot of all IT related problems & All types of PC.
• Liaised with IT Suppliers for discounted gear and ordering of products.
• Supported MS Office 2003-2013 & 365 applications.
• Setup & rectified Email Accounts via Outlook & Windows Live Mail.
• Setup MacBook Pro and IMac; Hard drive replacement, Screen repair and OS Fixes.

Achievements – Promoted my own company online and locally within Merseyside. Supported Clients include Local Letting Agency, John H Boston Building Contractors, Lancashire Glass, TLM Building, Pro Design Group Southport prodesigngroup.co.uk & more.


IT Technician – Fairfield High School Dec 04- Mar-07

• Supported Users both students and staff on the curriculum Network, face-to-face and via telephone.
• Configured Desktop PC‘s, WYSE terminals, servers in 3 buildings over two Networks.
• Configured and maintained Active Directory, Server 2003/08, Win XP, Citrix, DHCP and TCP/IP.
• Maintained effective IT Resources and liaised with external suppliers on upgrading hardware.
• Working in a team and individually using own initiative to fix problems.
• Reshuffled network, VSIO design, incremented new networking points, upgraded & installation • Troubleshoot through Citrix and Windows Command Line also basic Linux commands.
• Maintained and ran backups on the curriculum and administration server networks.
• Held meetings for large projects such as the revamp of website.
• Ordering bulk IT desktops and liaising with IT suppliers over the phone.
• Adding desktops to domain and using Symantec Ghost for re-imaging.
• Took the role as sole Arts technician at same time in specialised Performing Arts campus
• Supported Projectors in Classrooms. Setup laptops connected to AV equipment for presentations under pressure & assembly etc both sound & display for projectors computer based presentations.

Achievements – 1. Website Re-vamp, trained colleague in process. Received a congratulatory letter from the headmaster. Website became more dependent upon by end users.

2. Responsible for the Curriculum Network Reconfiguration. – A huge fresh challenge. Designed/Edited Network Map using VSIO. Budgeted for hardware upgrades, installed and linked switches. Worked in a team. Improved performance by 45%. I ensured budget timescales were successfully met

PLACEMENTS
Systems Analyst/Spec Developer - Redland software Ltd Aug 04 – Oct 04
• Liaised with clients and agreed requirements
• Developed Functional Specification
• Assisted with project management

Web Developer - Landmark Environmental Ltd Jul 02 –Jan 03
• Liaised with manager and marketing
• Provided technical plan & schedule, MS Project
• Analysed, Designed, Implemented website using Macromedia Dreamweaver, Flash
JavaScript and HTML
Staff IT Helpdesk - Edge Hill College (PLACEMENT) Feb 00 – Mar 00
Providing MS Office solutions to staff, Technical Support, Remote Support

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at his home at your home By webcam
1 hour Not available £22 £10
5 hours Not available £45 £50
10 hours Not available £79 £100
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