Economics can easily be applied to the real world, and this is also my teaching style. I try to bring academic concepts to life with visual and practical learning experiences, helping your students to understand how their schooling applies in the real-world.
I studied the economic behaviour of households, businesses and governments and examined the functioning of markets and the effects of fiscal and monetary policies. The course helped me to understand a range of current issues including austerity and recession, growth and currency fluctuations.
I accept cancellations with a 12 hour+ notice. Occasionally, I will cancel a class, in which case, payment will not be taken.
If a student confirms the lesson but does not attend the class, I will charge you the booked lesson price.
I will wait 15 minutes for a student to show. I will leave the online classroom after that unless a message is received. I will charge the full lesson price.
I will provide a refund if the internet quality is poor or the student is dissatisfied with the lesson.
I am currently a Route Revenue Analyst at National Express. I analyse data to produce strategic revenue pricing and reports, whilst optimising profit by utilising systems and databases to collect information. I have been able to develop fundamental skills, such as being adaptable and problem solver. I am a driven individual, who is looking to join a forward thinking and ambitious foundation. I am keen to obtain a position that will enable me to utilise my strong analytical skills and apply my educational background.
2015 – 2018 Keele University, BA(Hons) Economics and Environmental Studies
I studied the economic behaviour of households, businesses and governments and examined the functioning of markets and the effects of fiscal and monetary policies. The course helped me to understand a range of current issues including austerity and recession, growth and currency fluctuations. I gained a range of skills and capabilities, both subject-related and more general, lifelong skills, such as analytical ability, critical thinking and advanced quantitative skills. I developed an awareness and confidence to harness technology by using professional software tools, such as Bloomberg and Stata.
July 2019 – Present Route Revenue Analyst at National Express, Birmingham
At National Express I am responsible for price and capacity management, overseeing the coaches in the Northern region. I use a variety of pricing strategies to ensure that optimal load factor and yield is achieved.
1) Identifying trends- by analysing past and future booking trends, I was able to derive key insight to make appropriate pricing decisions.
2) Competitor reviews- as part of this job role it was fundamental to analyse competition. A daily task would be to update my competitor dashboard, to ensure National Express are keeping in line with their competitors, as it can be a saturated market.
3) Commercial awareness – knowledge of known events, key holidays and rail disruptions was critical, as it usually impacted demand. This allowed me to prepare in advance so ensure revenue was maximised.
January 2019 – July 2019 Business Analyst at QA Ltd, London
QA Ltd has been instrumental in my career development as an analyst. In this job role I critically analysed business performance using data, to find bottlenecks within the business. I used various techniques to show my findings, such as utilising Power BI and Excel.
1) Creating business dashboards- for my own personal development, I went on many training courses to learn the fundamentals of Power BI. I can create dashboards that show informative insights from large data sets, in a simplistic and clear way.
2) Performance reviews- I analysed a range of datasets, to identify where improvement may be necessary by identifying trends and looking for niche areas to develop.
3) Communication skills- working as a business analyst allowed me to develop my presenting skills in a professional environment. I would often present to directors to discuss developmental areas for the business. I presented key findings in a way that had to be clear and concise.
November 2018 – January 2019 Temporary Sales Assistant at John Lewis, Birmingham
This was a customer centric role, which enabled me to develop my face-to-face customer service skills. My job role was to work with customers on the shop floor with their queries whilst also managing the tills.
1) Multitasking- the job role itself was demanding, as I was working during the Christmas period. I needed to utilise my time and make sure tasks were being done before closing, this meant I needed to be proactive
2 Adaptable- as I was in multiple departments I need to adjust to new environments and teams quickly.
June 2017 – September 2017 Customer Support Assistant at BNP Paribas, Birmingham
My job role was to collect arrears from customers over the phone, so I needed to have effective communication with customers, which produced results.
1) Communication skills and interpersonal skills - This job required me to build a good rapport with customers, as it was essential in collecting arrears and understand individual situations.
2) Problem solving skills- Each customer had a different situation I had to be able to tailor solutions to the customer’s needs on how they wanted to pay back their arrears.
3) Attention to detail- As I was handling different customer accounts I needed to be prepared and aware of their situation prior to making calls. Furthermore, when setting up arrangements I needed to be focused as I was handling customer accounts, and an error could be very detrimental to them.
July 2015 – September 2015 Financial Assistant at S&P Global Platts, London
The main responsibilities included filling in databases in Excel, alongside shadowing stakeholders to attend meetings to monitor progress and see if the company have met their key performance indicators.
* 2019 Analysing and Visualising Data with Microsoft Power BI, QA Ltd
* 2019 BCS Foundation Business Analyst, BCS, The Chartered Institute for IT
* 2019 PRINCE2 Foundation Certificate, PeopleCert
* 2018 Bloomberg Markets and Concepts , Bloomberg LP
Perfect! Hersha is an excellent tutor. She is very knowledgeable, patient and extremely well prepared. She explains things very well and makes you feel comfortable in anything you don't understand. She has good knowledge in Business and Economics related topics and will definitely help you to do well. I'm very pleased with my experience and would recommend her to everyone.
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|at his home||at your home||By webcam|
|1 hour||Not available||£15||£10|
|5 hours||Not available||£70||£50|
|10 hours||Not available||£140||£100|