I am open to helping anyone with anything. From a critical essay in which you are struggling to structure your paragraphs, to a piece of creative writing you are doing simply for fun. I can create a lesson plan around a specific topic, or assist with a partiluar piece of work. I will mostly be available by email and will happily proofread digital copies, though I am available to attend in person should this be better for you.
In a world where the written word is going out of style, I find myself ever more furvently striving to perfect my use of the English language. I specialise in poetry in my personal work, though fiction is my ultimate goal. That, and a career as an Editor. I have no teaching experience however have been praised by friends and family when proofreading university level essays for my contructive criticism and helpful tips and tricks. I hope to help others, possibly like you, to create and structure your words coherently, and in a way that you can be proud of.
A motivated and flexible worker with qualities of patience and self-discipline. Understands and follows instructions. Excellent time management and able to prioritise and organise workload. Strong attention to detail. Focussed and driven, takes pride in own work. Able to use initiative, problem solving and interpersonal skills. Can analyse and transfer critical methods to various environments. Competent in planning and creating essays and reports. Advanced literary communication and ability to apply it. Able to use Microsoft packages and trained in MS Dynamics CRM. Remains calm under pressure and works diligently to deadlines. Willing and able to manage my own development. Able to work independently yet also enjoys working as part of a team. Productive and enthusiastic approach to work with a friendly and approachable demeanour.
Skills / Capabilities
Hands-on experience in busy customer service environments;
Trained in Microsoft Dynamics CRM software;
Aware of office safety procedures;
Able to understand and follow instructions;
Confident in ability to communicate in written and oral means;
Excellent time keeping and working to strict deadlines;
Can research and obtain relevant information from multiple sources;
Professional manner in email and oral communications with customers and colleagues;
Quick learner and willing to learn new skills and in-house training;
Strong attention to detail;
Efficient at prioritisation and organisation of workload.
Employment / Voluntary Experience
Angard / Mail Sorter for Royal Mail
NOV 2017 – DEC 2017, Plymouth Mail Centre, Plymouth
Identifying and correctly sorting all types of mail sent through a variety of services including tracked, signed for, and first & second class. Accurately and efficiently adhering to all safety guidelines outlined in training as well as following mail sorting procedures such as proper use of PPE equipment and manual handling.
Sitel / Customer Service Advisor for John Lewis
APR 2017 – SEP 2017, The Ship, Plymouth
Using company specific internal systems to provide a range of services such as price-matching; answering branch email enquiries; placing orders via telesales; providing branch information and amending online orders; processing online credit and actioning refunds. Cross-skilled in call-handling and email correspondence between internal departments, John Lewis Partners, and members of the public. High accuracy and output reflected in workload statistics. Working to strict time deadlines to ensure service levels are adhered to and exceeded. Applying strong attention to detail when comparing products for price match claims.
Angard Staffing / Data Entry Clerk
NOV 2016 – DEC 2016, Royal Mail MDEC, Plymouth
Pertemps / Web Support Advisor
JULY 2015 – AUG 2016, Intercity House, Plymouth
Literature Works / Voluntary Steward
OCT 2014 - OCT 2014, Plymouth University, Plymouth
Lord Wandsworth College / Food Service Assistant
SEP 2007 - SEP 2013, Lord Wandsworth College, Basingstoke
Plymouth University / Bachelor of Arts Degree
SEP 2013 - JULY 2015, Plymouth, Devon
BA (Hons) English / 2:2
Studied a broad selection of creative and contemporary modules such as Literary Theory, Modernism and Literary Adaptation. Learned to critically analyse texts and critical journals. Advanced literary communication, ability to apply this in numerous environments. Competence in planning and executing essays and reports in timely manner. Sharp attention to detail, excellent proofreading ability (ie grammar, spelling). Directed my focus towards the history and influence of the Young Adult Fiction genre for my dissertation.
Queen Marys College / A Level
SEP 2009 - JULY 2012, Basingstoke, Hampshire
English Literature / B
EPQ in Creative Writing / B
Fort Hill Community School / GCSE
SEP 2004 - JULY 2009, Basingstoke, Hampshire
ICT (BaCS) / A*
English Literature / A
Maths / A
English Language / B
Statistics / B
Science / B
Additional Science / B
Won multiple Young Adult poetry competitions, having my work published in anthologies. Competitions include Power of Poetry and Young Writers.
Drawing manga, watching anime, updating blog on WordPress. Using my blog to share creative work, write about personal experiences, share writing tips, explore issues of mental health.
vocabulary - english lessons closeby? Here's a selection of tutor listings that you can check out.
Superprof can also suggest written comprehension - english lessons to help you.
Learning isn't a problem, written expression - english lessons for all!
|at her home||at your home||By webcam|
|1 hour||Not available||£15||£15|
|5 hours||Not available||£60||£75|
|10 hours||Not available||£110||£150|