Holistic/complimentary/sports therapy/ tutor helps you gain your qualification efficiently Liverpool Merseyside area

Tina's CV

Marian Waldron, Liverpool
(concealed information) / Tel:-(concealed information)5
An approachable, outgoing individual who enjoys working with the public. I have excellent communication & interpersonal skills which ensures a positive & responsive attitude towards both clients & colleagues. I possess the stamina required to cope with demands of a position within a beauty and customer service environment. I am an excellent team player, but also capable working on my own initiative. I have a genuine interest & desire to work within a beauty environment and am naturally drawn to sales roles.

Key skills
• PTTLS Qualified trainer – with experience gained in lesson planning, PowerPoint presentations, providing written and F2F training.
PROFESSIONAL EXPERIENCE

Present Beauty Therapist
YOU – NIQUE BEAUTY SALON, Liverpool
Performing the following treatments to a high standard:
• Mini and luxury facials using Skin Truth and Crystal Clear skincare
• Performing swedish massage, sports massage therapy, aroma sport massage, indian head and reflexology
Oct 2018-Jan 2019 PA/Medical Secretary/Admin/Reception (Contract)
STHETIX COSMEDIC CLINIC
• Booking in with clinical appointment system
• Managing Diaries
• Corresponding with Patients and Hospital Admin staff
• Covering reception
• Managing consultants and managers meetings diaries
• Following clinic leads
• Administration duties

Aug 2017 – Dec 2017 Account Manager (Contract)
ADVANCED ESTHETICS SOLUTIONS
• Cold-calling spas/salons and clinics to book demonstrations
• Representing the brand at beauty shows and events
• Traffic stopping potential clients to promote the brand
Aug 2014 – Aug 2017 Account Manager
CRYSTAL CLEAR
• Contacting Salons, Spas and Aesthetic clinics
• Introducing Crystal Clear Skincare
• Arranging demonstrations
• Updating records on ACT and Navision
• Advertising on social media
• Organising and attending events to promote Crystal Clear
• Allocated underworked territories to propect for new business opportunities and lock in demonstration appointments
• Contacting colleges private and local authorities
Key achievements
• Consistently exceeded personal conversion targets and team targets for growth.
• I sold a COMCIT system over the phone and was the only team member to achieve this
• I sold 2 microdermabrasion devices to a college
 
Sep 2012 -Nov 2013 Independent Sales Consultant
Various Stores in Liverpool & Manchester
• Temporary contracts through Flair recruitment & Additions
• Promoting Aramis, Guerlain, Dolce Gabbana, Hugo Boss, Dior, Philosophy, Calvin Klein,
• Worked in Harvey Nics @ Beyond Beauty promoting Rodial, Ren, Ole Erikkson, Dr Hauska, Dr Nik Lowe, Revitash and Perricone
• Traffic Stopping
• Promoting and upselling products
• Converting a consultation to a sale
• Reaching sales targets
• Maintaining cleanliness of counter
• Restocking counter
• Meeting and greeting customers
Jan 2012 – Aug 2012 Tele Sales Advisor
ARVATO LTD, GROUPON
• Maintaining productivity levels & Sales Targets
• Developing relationships with customers via telephone calls and emails;
• Responding to incoming email and phone enquiries;
• Recording sales and order information by entering figures into a computer system
• Achieving daily and weekly targets regularly winning prizes
• Sales of Subscripitions to Times newspapers over the phone
• Cold calling
2009-2011 Spa Therapist
ADELPHI HOTEL, Liverpool
• Performing beauty treatments
• Maintaining brand standards of hotel
• Mentoring and training new staff
• End of day reconciliation
• Handling enquiries taking bookings
• Assisting with stock control
• Participating in events and promotions
2009-2010 Spa Therapist
FLOAT HOUSE HEALTH SPA, St Helens
• Performing beauty treatments
• Maintaining brand standards of spa
• Mentoring and training new staff
• End of day reconciliation
• Handling enquiries taking bookings
• Assisting with stock control
• Participating in events and promotions
 
2008-2009 Little Brats & Co Designer Clothes
Customer Advisor
• Opening and closing of store
• Serving customers and dealing with enquiries
• Creating visual displays of merchandise
• Cash handling, till reconciliation and end of day bank- ing
2005 – 2008 Customer Advisor
Swarovski, Liverpool
• Selling of Crystal ornaments and dress jewelry
• Serving Customers and dealing with enquiries
• Cash handling and taking card payments
2003 – 2005 Call Centre Operator
Metro Marketing Pager Service
• Pager service for doctors and the police service
• Taking messages and sending them to our customers
2001 – 2003 Telesales Operator
Sunterra Ltd. Liverpool
• Cold calling from a list of contacts given
• Consistently exceeded target of 3 sales per day
• Contacting potential customers to promote holidays and the company
• Regularly achieved Sales Person of the Month

EDUCATION & QUALIFICATIONS

2016 Liverpool City College
Level 3 Fashion & Media Make up (working towards level 4)

2014 Newsham Adult Learning Centre
PTTLS Adult Teacher Training

2012 Edge Hill University
BSC Degree in Complementary Therapies
Treatments included reflexology, hot stones, advanced aromatherapy, evidence based practice, nutrition, stress management, mentoring & supervision and botanical & flower chemistry.

2011 Liverpool University
Italian Language Level 4

2010 The Beauty & Holistic Academy
Beauty Therapy & Nail Extension Training

2007 Salford University-St Helens College
Foundation Degree in Complimentary Therapies

2007 St Helens College
Sports and fitness therapies level 2 & 3, F.A Award in Treatment & Management

2002 Roby Community College
Certificate in body massage level 3, Diploma in Indian Head Massage