My teaching method is first to acknowledge where a students understanding is prior to my teaching. Then developing a deeper understanding of the specific subject at hand, this comes from drawings, demonstrations, videos or simply talking through the processes. Then I create questions to check the understanding.
80% A*- A student in GCSEs, AAB in Biology, Psychology and Chemistry a-levels. Currently on a masters course at the university of liverpool studying marine biology. I have always taken time to give fellow students help in areas they don't understand and have learned a lot from them in terms of how to transfer knowledge.
Rates are the same for all levels of students. Cancellations within 24hrs are fine. Any later would be an extra £2 an hour for the next session only
I am a confident, reliable and enthusiastic individual, with previous customer service experience. I enjoy helping clients, customers and individuals, and solving any problems that they may have. I am a great communicator, over the phone, face to face and via email. I strive to work well under pressure and love to keep myself, and my workflow organised. As an experienced customer service advisor, I take an enthusiastic approach, combined with a friendly, genuine dedication to customer satisfaction. I am quick to learn and enjoy learning new things. I am a self-motivated and enthusiastic and able to plan and organise my time effectively.
September 2019 -November 2019
Bartender (Liverpool Travelodge)
Tasks included using the cash machine to take drink and food orders. Preparing drinks, cleaning the lounge area and ensuring customers had an enjoyable evening at the Travelodge. Bonding with the team helped run things smoothly, allowing customers to get the most out of out service
August 2019 -September 2019
Housekeeping (Liverpool Travelodge)
Tasks included rapid table service for guest, cleaning dining areas as well as bedrooms. We also helped customers with any issues involving their room or the services we offered at Travel Lodge
June 2019 – August 2019
Steward (London O2 Securitas)
Tasks include scanning tickets, putting on wristbands, guarding restricted areas, escorting people and general watching out for hazards. We also take pride in insuring customers are safe and enjoy their time at the O2
November 2016 – January 2019
Steward (London O2 OCS)
Tasks included scanning tickets, putting on wristbands, guarding restricted areas, escorting people and general watching out for hazards.
This is a challenging and rewarding role where I have been able to develop the following skills:
• Excellent communication and customer care skills – supporting members of the public
• Good time management
• Working as part of a team
• Following health and safety procedures ensuring high levels of security and safety
• Responding to arising situations
• Answering customer queries
While working as steward I have particularly enjoyed interacting with and helping others and feel this is an area that I have developed in confidently. Added to this I demonstrated my ability to follow instruction and use my initiative when making decisions.
PE Assistant (Work experience London Hillbrook Primary School)
While on work experience I assisted the PE teacher in setting up and preparing of lessons, supported and interacted with children including:
• Planning and preparing for activities, including setting up equipment
• Carrying our risk assessment to ensure that all equipment was safe fit for use
• Supporting the PE Teacher in making sure the students were supervised
• Supporting students to follow the rules and ensuring that they understood what they were doing
• Making sure all activities were fun and enjoyable by participating fully in the activities.
• Accompanying children on multiple school trips
2011 - 2016
GCSE (Harris Academy South Norwood)
On competition at Harris Academy I achieved the following 9 GCSE’s:
A* - Psychology
A* - Biology
A* - English Literature
A - Chemistry
A - Physics
A - Maths
A - History
A - Religious Studies
B - English Language
NVQ 2 (OCS) Customer care
2016 - 2018
Dunraven Sixth Form
A - Biology,
A - Psychology
B - Chemistry
2018 - current
I am currently in my first year of study at The University of Liverpool where I am doing a master’s degree in Marine Biology (M.Sc. Marine Biology)
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