Recent UCL Economics Graduate and part time maths tutor located in london

Munisha's CV

A-levels: Mathematics (A*), Economics (A), Chemistry (B) and Physics (B)
11 GCSEs: Including Mathematics (A*), English language (C), History (A), Spanish (A), Sociology (A) and Economics (B).
EMPLOYMENT EXPERIENCE
UCL Volunteering Services Unit (VSU) London, UK
Lead Community Liaison Officer August 2014 – August 2017
Researched the projects, work and ethos of clients prior to meetings and joining the VSU (biggest London volunteering society).
Reported client concerns to be followed up with the partner organisation to the VSU committee for discussion. Delivered client meeting feedback and detailed organisation profiles to the VSU committee which I then updated onto the university database.
Approached and inspired organisations found through social media to work with the VSU. Exposed clients to the extensive recruitment platforms available and successfully enlisted over 100 university volunteers.
Provided individual clients with tailored advice to increase employment of university candidates for their projects. Putting client requirements at a forefront, I advised using emails and newsletters to circulate vacancies to relevant student societies.
Independently worked on proposals to secure new clients and presented negotiations on the university’s volunteering service packages to non-profit organisation representatives. Recruited over 10 organisations which have retained a strong, loyal client relationship with the VSU.
Sainsbury’s London, UK
Convenience customer service assistant August 2014 – October 2015
Abiding by the company rules and serving customers within the 60 seconds time limit established has meant that I’ve learnt to manage my time and deliver to tight deadlines.
Stayed up-to-date on stock by researching products on the server. The detailed background information acquired enabled me to better match customers’ needs to the right products.
Coordinated within a team of roughly 10 colleagues every shift. Ensured the shop floor supply never fell short whilst promoting and selling goods to customers and recommending alternatives effectively when no stock was remaining.
Guaranteed customers with a warm and friendly experience regardless of rush hours whilst learning to communicate with a diverse range of people. Resulted in 92% customer satisfaction, elevating the store’s reputation.
RSPCA charity shop London, UK Retail assistant (volunteer) September 2011 – September 2013
Using consumer theory, I suggested to sell designer branded clothes at a high price in order to maximise charity donations.
Commonly resolved customer complaints and enquires in store by answering phone calls, learning to stay composed at all times.
Collaborated with other local convenience stores to organise innovative fundraising events in the community which attracted neighbouring residents to the charity, raising £350 for local schools.
Analysed the account balance, ensuring minimum financial loss and processed £500 of cash and credit transactions daily.
LEADERSHIP EXPERIENCE
The Student Solutions London, UK
Mathematics, Spanish and Economics Tutor August 2014 – June 2015
Researched each subject, gave in-depth responses to queries and motivated students to give current thinking on topics.
Offered supplementary reading outside the students’ level of study.
Greenford High School London, UK
Transition Mentor September 2009 – June 2011
Structured group sessions to empathise with students’ demands and needs and led discussions in a collaborative manner.
Supported new peers’ transition and adaption to school through weekly group mentoring meetings and assisted learning sessions. Presented weekly reports inclusive of meeting details to the school.
SKILLS, ACTIVITIES & INTERESTS
Technical skills: Microsoft Office and experience using Python and Stata software.
Achievements:
1st place in Petro Challenge at Imperial College London. Worked with industry specialists and other teams of 3 in a simulated real-life setting to obtain energy deals with oil companies.
Received ‘Best in School’ award for achievement, and came in top 6% of entrants for UKMT Maths Challenge.
Poetry award by ‘Young Writers’ with 2 poems published in books in 2006 and 2005.
Achieved The Digital Garage Certification for completion of the online marketing fundamentals qualification by Google.
Languages: English (Native Proficiency), Punjabi (Native Proficiency), Hindi (Fluent), Spanish (Intermediate level) and French (Basic Understanding).
Interests and Activities: Keeping up to date with Financial News, Badminton, Gym, Economics and Finance Society, baking society and modelling for BAME Model & Talent Management.