I do not think there is a unique method of study, but it is necessary a diversification of this to ensure that the person who is studying can reach a compression in several areas, and above all make the process as dynamic as possible.
I am graduated in sociology and I have always helped my classmates in the work on statistics or data analysis, since it is something that worked and I am quite good.
I am also a Spanish native, so I could help you if you want to improve your Spanish
Miriam Uribe Martínez
Date of birth 17/12/1992 | Nationality Spanish
Feb 2019–Jul 2019 Research Proyect in Sociology department
University of Granada, Granada (Spain)
This research studies the family in Spanish society.
Two surveys of the CIS database (Center for Sociological Research) were investigated ten years
apart from the first survey to the second, which give information on different opinions and attitudes
about the family in the Spanish population.
To analyze these databases, the IBM SPSS Statistics 20 program was used.
Nov 2016–Nov 2018 Customer Service Representative
Teleperformance Portugal, Lisboa (Portugal)
First point of contact for the Supercell players’ community. I was in charge of the players issues until a
resolution has been identified.
As a member of Supercell’s Player Support team I provide game support to all players, using
HelpshiftTM (mobile CRM) and other support tools.
I engage directly with the players in offline conversations, in-app chat and voice. Besides that, I
provide feedback to the Supercell team in Helsinki.
Jun 2016–Sep 2016 Garden and maintenance operator
Town hall of the Gabias, Granada (Spain)
Care and cleaning of parks and public gardens: pruning, leaf collection, use of machinery such as
May 2016–Jul 2016 Internship student
Escuela Andaluza de Salud Pública, Granada (Spain)
Sociology practices, conducting bibliographic searches and analysis of databases related to public
health issues. Use of the survey program, Limesurvey.
Dec 2015–Feb 2016 Shop assistant
Kiabi, Granada (Spain)
- To welcome the customer at the establishment.
- To assist the customer in all specific questions to purchase.
- To make and register the sale, and make the payment.
- To prepare and pack the products.
- Provisioning based on sales made to maintain the stock.
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Curriculum vitae Miriam Uribe Martínez
May 2015–Sep 2015 Waiter/Bartender
Coffee Pub "La Rana", Granada (Spain)
- Customer service and attention. - Food and drink service. - Make charges. - Have a good presence
and kindness with customers.
EDUCATION AND TRAINING
Sep 2011–Sep 2016 Degree in Sociology
University of Granada, Granada (Spain)
Mother tongue(s) Spanish
Foreign language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production
English B1 B1 B1 B1 B1
Portuguese B2 B2 B1 B1 B1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Communication skills Development of communication skills acquired with jobs related to hospitality and customer service.
Excellent communication skills with upset customers due to my work supporting a video-game. Also,
working as an interviewer in the studies I have done has increased and improved my ability to deal
with difficult and conflicting personalities, bringing communication to points of understanding.
Organisational / managerial skills Management and organization of teamwork developed in Spain and Portugal, working on a
international environment, finding a common vision between different points of view.
Digital skills SELF-ASSESSMENT
processing Communication Content
creation Safety Problem-
Proficient user Proficient user Proficient user Proficient user Proficient user
Digital skills - Self-assessment grid
- Domain of the Microsoft Office package, especially Word, Excel and PowerPoint. -Experience and
domain with data analysis programs (IBM SPSS Statistics 20). -Good management in the exploration
of various databases. - Good command of photo editing software and social media management won
as an amateur photographer.
Other skills Interest in music and reading. I love to travel, meet new cultures and learn as much as possible from
Driving licence B
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