Top 1 Chinese teacher on French SUPERPROF, 6 years teaching experience in Europe and China, professional Chinese class online for adult and child (at least 8 years old)

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I. REGULATION


I – 1. GENERAL CONDITION

I – 1.1. These conditions only apply to UK

I – 1.2. The class is designed both for adult and child (at least 8 years old)

I – 1.3. When the class is finished, if the student still have questions, the class can be extended 5min more

I – 1.4. In the period of one month, if the class is cancelled 2 times or more, the professor saves the right to stop giving classes

I – 1.5. If the student refuse to pay the class, or any penalty relevant to document “III-1” (CANCELATION OF CLASS), “III-2” (CHANGE OF CLASS) or “III-3” (BEEN LATE), or any serious situation, le professor saves the right to stop giving classes definitively

I – 1.6. During the class, if the student is trying to seduce the professor or commit any sexual harassment, the professor will stop the class immediately

 
I – 2. REGULATION AND PENALTY

I – 2.1. CANCELLATION OF CLASS

I – 2.1.1. Student can cancel or shorten the class 24h before the start, on additional fee will be charged

I – 2.1.2. If the student cancel a class within 24h of the start, he should pay the totality of the class to compensate the loss of availability of the professor, and his time spent for preparing the class

I – 2.1.3. If the student shorten the class within 24h, he still need to pay the totality as scheduled

I – 2.1.4. If the professor cancel a class, the same conditions will be applied. And in case if the professor cancel a class within 24h, he should refund the student and pay one hour’s fee to the student as a penalty


I – 2.2. CHANGE OF CLASS

I – 2.2.1. The student can change a class 24h before the start, no additional fee will be charged

I – 2.2.2. Within 24h, the student can only modify the class to later or earlier time in the same day

I – 2.2.3. 60 min before the start of the class, the student cannot modify the class any more. This situation will be treated as a “been late”

I – 2.2.4. Within 24h, if the student wants to move his class to another day, it will be treated as a cancellation according to the condition “III-I-2”, and he should pay the totality of the class to compensate the loss of availability of the professor, and his time spent for preparing the class

I – 2.2.5. If the professor wants to change a class, the same condition will be applied
 
I – 2.3. BEEN LATE

I – 2.3.1. Been Late of the Student

I – 2.3.1.1. Been late for 0 – 10 min: The professor need to wait for the student, and give the class as long as scheduled. The tariff is calculated at the moment student arrives
(Ex. The class is scheduled from 10 :00 to 11 :00. If the student arrives at 10 :09, the professor need to give a class from 10 :09 to 11 :09, and not from 10 :09 to 11 :00)

I – 2.3.1.2. Been late for 10 min – 30 min: The tariff is calculated as the scheduled time
(Ex. The class is scheduled from 10 :00 to 11 :00 but the student arrives at 10:25. The professor gives the class from 10 :25 to 11 :00 and the student pays one hour’s fee as a class from 10:00 to 11:00

I – 2.3.1.3. Been late for more than 30 min: The professor have the right to leave. The student have to pay the totality of the class to compensate the loss of availability of the professor, and his time spent for preparing the class

I – 2.3.1.4. When the professor and student both arrive, if the student have an obstacle and cannot start the class on time, this situation will be treated according to the condition « I – 2.3.1.1.», « I – 2.3.1.2.» and « I – 2.3.1.3.»

I – 2.3.1.5. In the period of one month, if the student has been late for more than 120 min in total, or been late for 30 min – 60 min two times or more, the professor saves the right to refuse this student

I – 2.3.2. Been Late of the Professor

I – 2.3.2.1. Been late for 0 – 10 min: The student should wait, and the professor have to give a class as long as scheduled. The tariff is calculated at the moment professor arrives
(Ex. The class is scheduled from 10 :00 to 11 :00, the professor arrive at 10 :09, so he have to give a class from 10 :09 to 11 :09, and not from 10 :09 to 11 :00)

I – 2.3.2.2. Been late for 10 min – 30 min: The professor need to ask the student if he is agree to delay the class, and have to give the class as long as scheduled. In this situation, the student has the right to cancel the class without paying

I – 2.3.2.3. Been late for 30 min or more: The professor need to pay 1h penalty to his student. In the same time, the student has the right to cancel the class without paying

I – 2.3.2.4. When the class is started, if the professor has any technical/physical problems which lead to a suspension during the class, this situation will be treated according to « I – 2.3.2.1.», « I – 2.3.2.2.» and « I – 2.3.2.3.»

I – 2.3.3. Professor and Student are both late

The start of the class is calculated by the first person arrived, and the above conditions will be applied to both of them
 



II. TARIFF


II – 1. GENERAL CONDITION

II – 1.1. All the class is organized online for one or several students

II – 1.2. The class must be paid 24h in advance, no student will be accepted without payment

II – 1.3. The payment is available by bank card, SUPERPROF and bank transfer. The invoice will be sent in the end of each month. (In case if the student needs it immediately, the professor can send the invoice immediately)

II – 1.4. The student can only cancel/change a class 24h before the start. All class cancelled within 24h is due the totality

II – 1.5. The student have the right to leave the class before the end, yet the totality of the class is due
 


II – 2. PRECISION OF TARIFF

II – 2.1. GUARANTEE DEPOSIT

For the new students, a guarantee deposit of 2h is required, in case if the student doesn’t pay in advance, the guarantee deposit will compensate the class. The professor gives the guarantee deposit to student after 6 months

II – 2.2. DURATION OF CLASS

• Adult : 1 h minimum
• Child : 45 min-60 min

- The minimum unit of payment id 30 min. If the student asks a duration less than 30 min, the class should be paid as 30 min. (Ex. A class of 45 min will be charged as 1 h, a class of 1 h 20 min will be charged as 1 h 30 min)

II – 2.3. DISCOUNT

II – 2.3.1. GENERAL DISCOUNT: The student will have a discount if he pays a pack of hours. This discount is applied to all classes:

• 5 - 9 h : 2% discount
• 10-14 h : 3% discount
• 15-19 h : 4% discount
• 20 h+ : 5% discount

- If the student cannot continue the class any more, he can have the refund of the rest of classes, but he cannot benefit the discount of the class already passed

II – 2.4. PROGRAM OF ADULT:

II – 2.4.1. DAILY LIFE CHINESE

• II – 2.4.1.1. Level 1 = 30£/h (0-800 vocabulary)

• II – 2.4.1.2. Level 2 = 30£/h (800-1500 vocabulary)

• II – 2.4.1.3. Level 3 = 30£/h (1500-2500 vocabulary)

• II – 2.4.1.4. Level 4 = 30£/h (2500-4000 vocabulary)

II – 2.4.2. BUSINESS CHINESE

• II – 2.4.2.1. Level 1 = 30£/h (1500-2500 vocabulary)

• II – 2.4.2.2. Level 2 = 30£/h (2500-5000 vocabulary)

II – 2.4.3. EXAM PREPARATION OF《HSK》

• II – 2.4.3.1. 《HSK》 Level 1-4 = 30£/h

• II – 2.4.3.2. 《HSK》 Level 5-6 = 30£/h

II – 2.5. PROGRAM OF CHILD

- Because of the difficulty of this program, the child less than 8 years will not be accepted

• II – 2.5.1. Level 1 = 30£/h (0-200 vocabulary)

• II – 2.5.2. Level 2 = 30£/h (200-400 vocabulary)

• II – 2.5.3. Level 3 = 30£/h (400-700 vocabulary)

• II – 2.5.4. Level 4 = 30£/h (700-1000 vocabulary)

II – 2.6. MATERIAL COST

• II – 2.6.1. All document in PDF version = Free