I provide a creative and enthusiastic approach to tutoring and supporting the educational development of children and adults. My hands on teaching style has led to many positive student outcomes, such as improved grades, retention of subject material and increased pass rates in examinations. A key part of my career is helping students to reach their full potential, this can be challenging as everybody learns in different ways and at different paces. The joy of tutoring means that I can get to know my students learning style and prepare, plan and present lessons through learning material that suits each individuals learning technique and style. This is an efficient method as it ensures that the student can fully understand, retain and learn the lesson material at a pace that suits them.
I currently provide tutoring support of all subjects to students studying in Foundation Stage, KS1 and KS2. I also offer English Language, English Literature and History support to children and adults who are studying at KS3 and KS4.
My current teaching role is based in a local primary school and includes cover teaching all areas of the curriculum to students ranging from Foundation Stage to Upper Key Stage 2. I am responsible for planning, preparing and presenting lessons that not only follow the national curriculum framework, but were also enthusiastic and imaginative so that they cater for the needs of the whole ability range within a class. In addition to this role, I am currently enrolled on an Open University course where I am studying for a BA Honours Degree. My goal once I graduate is to become a qualified school teacher. I have found that that tutoring students, whilst pursuing my studies provides valuable knowledge and back ground experience that helps with my own assignments and professional development.
I am currently enrolled on an Open University course where I am studying for a BA Honours Degree. My goal once I graduate is to become a School teacher. I feel that tutoring students, while I continue with my studies will give me valuable knowledge and back ground experience. It will also provide me with the chance to have the hands on experience I will require.
I am a unique individual who is adaptable in most circumstances and thrive when working under pressure. I have a comprehensive skill set, which is underpinned by work experience in environments that demand self-motivation and a focused approach. I am fully capable of working without direct supervision and willing to assume additional responsibility.
I am a committed team player, who uses high standards of communication to establish positive interpersonal relationships; I am quick and willing to assimilate and apply new work procedures and am familiar with a wide range of IT applications. I have current Disclosure and Barring Service (DBS Check) clearance for working with children and other vulnerable people. My Professional history is as follows:
Higher Level Teaching Assistant (April 2017 – Present)
I was promoted to this position in April 2017, my role includes covering all classes on a weekly basis whilst the classroom teachers took their planning time. This involved teaching all areas of the curriculum to students ranging from Foundation Stage to Upper Key Stage 2. I was responsible for planning, preparing and presenting lessons that not only followed the national curriculum framework, but were also enthusiastic and imaginative so that they catered for the needs of the whole ability range within these classes. I was responsible for marking all work completed in my lessons to facilitate positive pupil development.
I was responsible for ensuring that I kept up to date with changes and developments in the structure of the curriculum, and liaised with colleagues to ensure that the materials I would deliver on my next lesson were correct and in keeping with the educational pathway.
I was responsible for managing the behavior of students in the classroom, this involved conflicts between students, challenging behavior, and ensuring that the children followed the classroom and school rules at all times.
I took park in many school events, outings and activities such as school trips, district sports, sports day, fates, fairs and productions. I also provided playtime cover to ensure that the children were monitored and safe on the playground.
During staff shortages I would also provide Teaching Assistant cover as needed, this involved providing classroom support to class teachers by working with children on a one-to-one basis or in small groups to ensure that they were accessing the lesson being delivered.
Teaching Assistant (September 2016 – April 2017)
During my time within this role I worked as a classroom teaching assistant. My duties included assisting the classroom teacher by carrying out administrative duties such as preparing classroom and lesson resources. I was also responsible for supporting pupils to enable them to engage in learning and stay on task during the lessons and activities. I delivered tailored teaching activities to pupils on a one-to-one basis and as part of small groups as a form of intervention and monitored the pupil’s progress. I managed challenging pupil behavior by supporting the social and emotional development of pupils and reported any issues to senior members of staff such as the safeguarding officers as necessary. I was responsible for chaperoning and meeting with Educational Welfare Officers, Occupational Therapists and Psychologists with my one-to-one pupils as necessary and fed back the meetings along with any issues to the school SENCO.
In addition to my day to day activities I also provided support outside of my normal classes such as covering other students and classrooms due to other staff absences or school trips. This included assisting at after school clubs and lunch-time duties.
I also created displays relevant to the current learning topic that would encourage a positive learning environment.
Office Administrator (December 2013 – September 2016)
My time within this role used all experience that I had gained in previous job settings. Fortress Security held a large client base that included schools, colleges, hospitals, councils, social care teams, alarm companies, and private residents.
I was the named Safeguarding Officer and therefore responsible for ensuring that all engineers followed the in-house safeguarding procedure, reporting vulnerable people to the relevant agencies and working with them to ensure that adequate security was put in place to meet their safety.
I was responsible for all health and safety matters within the company, ensuring that the engineers complied to health and safety regulations at all times and that adequate records were maintained. I ensured that each job had a valid Risk Assessment and Method Statements, and was responsible for all health and safety reports, and other forms of correspondence.
My other duties included diary management for all engineers, PA function to the managing directors, sending quotations and correspondence to customers and suppliers, customer invoicing, taking customer payments, liaising with customers by telephone and face to face to ensure that they were receiving the product that best suits their needs.
ISBN & SAN Advisor (Maternity Cover) (26th March 2013 – December 2013)
I provided advice, support and assistance to enquirers, applicants and existing users both in writing and via telephone with regards to how to apply for a block of International Standard Book Numbers (ISBN’s), the benefits of having them, the status of an application and the appropriate use of ISBN’s.
I was responsible for receiving, validating and processing registration applications for ISBNs, and Standard Address Numbers (SAN) in accordance with the established guidelines and within the relevant service timeframes. As part of the process I accurately record payments for all services provided.
I maintained accurate electronic and paper records of applicants, orders, payment details and assigned identifiers to ensure a high quality of service are maintained at all times. As part of this role, I completed various forms of data entry to do this I use databases such as Artemis, Microsoft Access, SAP, and Microsoft Excel.
I supplied organisational details such as publisher contact information to other editorial teams so that the company’s products and services can be maintained to the highest possible levels of accuracy. I liaised effectively with other members of the Registration Services Team and with other departments within the company. This involved providing an expert resource for colleagues in other teams on the applicability and implementation of identifier systems thereby assisting them in their own communication and query resolution with customers.
Assistant Practitioner Level 2 (15th December 2008 – 22nd March 2013)
During my time within this role I demonstrated that I am efficient in my duties and was promoted from Community Support Worker to Assistant Practitioner Level 2 in April 2012.
I gained experience with working with the frail elderly and adults with physical, sensory and cognitive disabilities. I also have some experience with working with people with learning disabilities. I held a large caseload and dealt with exceptionally complex cases competently under pressure. I took the lead role on the Woking Long Term Duty Desk. Whilst on duty I provided a fast and effective service to all of the Woking unallocated cases. Duty consists of crisis management, I was responsible for prioritising and ensuring that all queries were dealt with in a timely manner and that they progressed as necessary.
My duties included completing and delivering a comprehensive holistic assessment of need of service users and their carers. I continued to monitor and support service users, in accordance with an agreed person centered support plan, to enable them to maximise their independence and achieve their full potential. This may include practical tasks as part of a promoting independence programmes. I identified and implemented changes in order to ensure services continued to meet service users changing needs in the most cost effective way and deal with any conflict between families, agencies etc
To source the appropriate package of care, I communicated with outside services or liaise with the procurement section, in order to ensure that the most appropriate and cost effective services were provided for every person. I also looked at alternative ways to find care e.g. ILF, Charities, Continuing Health Care etc. I communicated with many professionals including GP’s, Psychiatrist’s, District Nurse’s, Home Support Officer’s, Community Psychiatric Nurse’s, Surrey Police, IMCA’s, advocates and service providers.
I assisted with the induction of new staff by showing them how the service worked and the roles of duty and Assistant Practitioners. I communicated effectively with people of many different cultures and client groups. To do this I tried to build professional relationships with service users based upon trust and respect. I tried to be respectful of others cultures and religions and try to incorporate this into the relationship I built with them and not to make false assumptions of people and their situations and do not judge anyone by their circumstances.
Due to my administration background I have the ability to organise all aspects of my workload. I ensure that all of my written and practical work is at a top standard and am highly advanced at using the Adult Information System (AIS) and SWIFT database. I am able to manage my time efficiently so that I can get all work tasks completed within an appropriate time frame. I learn from work that my colleagues or I have completed in the past and make a note of how it the conclusion was met for further reference.
Senior Support Assistant (7th July 2008 – 12th December 2008)
During my time within this role, I successfully helped facilitate the transfer of Connexions Surrey from being an independent company to being incorporated within Surrey County Council’s structure. I undertook the PA function to the Strategic Lead (previous Managing Director of Connexions Surrey). My PA duties included, diary management including rescheduling of any meetings or appointments that may clash with existing diary entries, prioritising meetings ensuring that the most urgent were attended first, answering and writing large volumes of written correspondence such as letters and emails, answering and making telephone calls on his behalf.
I also undertook other administrative duties within the team such as managing the petty cash account and completing monthly reconciliations. Managing staff sickness and annual leave requests and accurately recording them on the SAP system. I was responsible for arranging and facilitating training courses for Connexions advisors. I was actively involved in the recruitment process, I was responsible for reading through applicants CV’s and selecting appropriate candidates for interview. I also sat on the interview panel and helped choose the successful applicants.
I was responsible for ensuring that the ADAPT database and our internal Access database were up to date at all times. This often involved large volumes of work when our Connexions Advisors had failed to add the relevant details onto the system.
I was responsible for the supervision of the Team Administrator ensuring that they completed their duties effectively and efficiently. I encouraged their training and development and assisted them with any issues they may have been having with their workload. I had monthly one to one meetings with the Team Administrator giving them chance to discuss their workloads, pressures, and training opportunities.
Team Administrator (1st June 2007 – 4th July 2008)
During my time within this role I quickly gained more responsibility within the team. I took the lead in the Safeguarding Adults audit in 2007 ensuring that all paper and electronic files were up to date and well organized, all safeguarding events were accurately recorded on the SWIFT database and our own team spreadsheets. I was also responsible for collating the teams intake and output data, ensuring that the directors of Surrey Adult Social Care were always aware of how many service users were on our unallocated list, how many new referrals we received, client categories etc so that they could monitor our teams performance. I gave assistance to the Team Managers with diary management, and ad hoc projects throughout the year.
I was responsible for ensuring that our Occupational Therapy waiting list was up to date. I was also responsible for ordering and recording any equipment orders within the team to ensure that we remained within our budget. I provided assistance to the finance team helping them to pay any invoices through the SWIFT database.
I was responsible for ensuring that the SWIFT database was up to date with our service users general information and would contact them by telephone to gain this information if it was missing.
Other duties within this role included, typing and sending letters on Care Managers and Occupational Therapists behalves, managing switchboard, minuting meetings, managing staff’s work mobile phone usage, filing, daily postal duties, reception cover and assisting with the induction of new staff by showing them how the service works and the roles of the Team Administrators.
Fixed Term - Sessional Worker (10th April 2007 – 31st May 2007)
During my time within this role I sat on the reception desk and it was my duty to welcome all visitors and ensure that their enquiries were dealt with in timely and effective manner. This involved meeting people who had forms of disabilities and impairments.
I assisted with managing switchboard, daily postal duties, typing and sending written correspondence on the Care Managers and Occupational Therapist’s behalves, and filing.
Administrator (6th March 2006 - 5th April 2007)
After nearly a year in the office junior position I was promoted to work within its sister company. During my time within this role I assisted the design team to ensure that all drawings were without error, correctly folded and sent out to our clients within the required time frames. In addition to sending the paper copies, I was responsible for collating and sending all drawing handover packs electronically to our clients.
I assisted the construction team with typing method statements, health and safety reports, and other forms of correspondence. I was responsible for collating all information to enable efficient handover back to our clients. These handover packs were in-depth and contained all information, photo’s, drawings, and reports they often took a few hours to get them ready for handover.
I was responsible for investigating all statutory services, and collating the information. I was responsible for ensuring that all site and electronic files and databases were up to date so that the engineers always had to correct information.
I assisted the Senior Administrator with duties such as invoicing our clients, paying any bills that we had incurred, recording reconciliations, stationary and equipment ordering
I also assisted with reception cover, switchboard management and daily postal duties.
Office Junior (25th March 2005 – 3rd March 2006)
During my time within this role I worked as part of the O2 project. I was responsible for writing correspondence to members of the public, councils and MP’s in regards to proposed mobile phone mast sites. I would then collate all responses and ensure that they were accurately recorded on the Access database.
I was responsible for all reception work welcoming visitors and ensuring that meetings took place with as little disruption as possible. I took the lead in switchboard management ensuring that all calls were answered within the three ring timescale where possible. I completed daily postal duties including franking the mail. I was responsible for ensuring all of the O2 project files were up to date. Other duties included general administration such as using the photocopier, scanner, fax machine etc.
Saturday and Holiday Worker (1st June 2002 – 17th September 2005)
I worked at a Dry Cleaners as a Saturday and holiday worker whilst I was at school. Whilst there my duties included serving all customers and ensuring that they received a reliable and friendly service. Ensuring that their garments were accurately recorded within the sales book and providing them with the receipts they would need in order to collect. Ensuring that the rails were in good order so when a customer came to collect their items, their clothing could be easily found within the system. Receiving cash, card and cheque payments and ensuring that they were accurately recorded in the sales book. Arranging the pick up and delivery of items from commercial offices and some private properties.
I was also responsible for de-creasing items using the appropriate machine, separating loads and recognizing delicate items that needed to be dry cleaned separately, ironing shirts, and ensuring that the cleanliness of the shop remained at a high standard.
EDUCATION & QUALIFICATIONS:
Open University 2014 Present BA Honours Open Degree
Woking High School 1999 - 2004 GCSE’s obtained grade C and above in English Language, English Literature, Mathematics, Science, Religious Studies, Drama, Food Technology, Information Communication & Technology, and Physical Education
European Computer Driving Licence 2008 -2008 I successfully completed all seven modules of the European Computer Driving License.
Working Together to Meet the Needs of Young People Surrey County Council 2008 Certificate
Supervision Training Surrey County Council 2007 Certificate
Manual Handling for Office Based Staff Surrey County Council 2007 Certificate
Equality & Diversity Surrey County Council 2007 -2018 Certificate
Adult Protection Minute Taking Surrey County Council 2007 Certificate
Services for Families, Case Recording Surrey County Council 2008 Certificate
Direct Payments Surrey County Council 2011 Certificate
Self Directed Support Surrey County Council 2012 Certificate
Bereavement & Loss Surrey County Council 2011 Certificate
Safe & Secure Surrey County Council 2011 Certificate
Introduction to Risk Surrey County Council 2010 Certificate
HIV Awareness & Infection Control Surrey County Council 2010 Certificate
Blood Bourne Viruses Surrey County Council 2010 Certificate
Medical Conditions Surrey County Council 2011 Certificate
Understanding Brain Injury Surrey County Council 2010 Certificate
Cognitive Rehabilitation Issues Surrey County Council 2010 Certificate
Mental Capacity Act Surrey County Council 2009 Certificate
Managing Dementia Care Services Surrey County Council 2013 Certificate
Introduction to Services for Families Surrey County Council 2007 Certificate
Introduction to Connexions Surrey County Council 2008 Certificate
Because Carers Count Surrey County Council 2008 Certificate
Carers and their rights Surrey County Council 2009 - 2009 Certificate
SWIFT Administration & Advisory Officers, Adult Invoice Processing Surrey County Council 2007 Certificate
SAP Overview, Catalogue Requisitioning, Non-Catalogue Items, HR Time Administration Surrey County Council 2007 Certificate
Introduction to AIS, AIS four day Practitioner course, Wisdom for AIS Surrey County Council 2012 Certificate
Introduction to ADAPT & ADAPT Workshop Surrey County Council 2007 Certificate
Basic Concepts of IT Surrey County Council 2007 Certificate
Microsoft Word Surrey County Council 2007 Certificate
Microsoft Excel Surrey County Council 2007 Certificate
Microsoft Outlook Surrey County Council 2007 Certificate
Microsoft Access Surrey County Council 2007 Certificate
Microsoft PowerPoint Surrey County Council 2007 Certificate
Lotus Notes Surrey County Council 2007 Certificate
Available upon request.
Chloe tutored my daughter Aaliyah in year 6 to assist with her English and Maths, by explaining, taking the time and having fun.
You would be lucky to have Chloe. We may be returning for maths!
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