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Coventry 
£10/h
1st lesson free!
Tutor profile verified
Response Time 24h
Lessons offered by Robbie
  • Individual
  • In group
The lessons will be held
  • at his home
  • at your home
Taught subjects
  • Cricket
  • Football
  • 5 a side football
Levels
  • All Levels

Educating children within maths and physical education lessons up to GCSE Standard with creative and kinastehtic learning

Methodology

My Teaching method entails within creative and kinaesthetic learning with all my pupils. I wish to get to know the pupil to see the way they wish to learn best to there ability and then relate my teaching methods to this. I wish to keep it fun so for when teaching each individual they look forward to there studying. So on the next occasion we work together to achieve the best they can.

Experience

I currently work at Jaguar Land Rover in the concierge team dealing with mathematics queries and complaints. I play football and golf outside of work where i play to a handicap of 3. I studied at Lawrence Sheriff School in Rugby before going on to study Sports Science at Sheffield Hallam University.

Rates

Rate for 5 hours of lessons : £40
Rate for 10 hours of lessons : £75
Lessons offered by Robbie
Individual
In group
The lessons will be held
at his home
at your home
Taught subjects
  • Cricket
  • Football
  • 5 a side football
Levels
  • All Levels

Robbie's CV

ROBERT WINKLE
(concealed information)2
(concealed information)
25 Tynemouth Close
Coventry
CV21QJ


Personal Profile:

I am a hard-working and adaptable individual who maintains a professional manner in the workplace. Able to work under pressure in a methodical and responsible way whilst being able to meet deadlines. I work well as part of a team and can also work unsupervised using initiative. I am looking to further developing my skills and experiences within the sales and complaints industry working for a forward thinking employer.


Key Attributes:

• Friendly and outgoing
• Excellent customer service skills
• Confident, reliable and punctual
• Works successful in team-based environments
• Desire and willingness to learn
• Patient, with the ability to remain calm under pressure


Employment history:

November 2015 September – December 2015
Warehouse Operative – Quest Employment, Coventry

• Collating and processing initial order sheets for incoming and outgoing goods
• Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.
• Providing friendly and fast service
• Welcoming and helping clients who visit the branch.
• Ensuring a clean and safe workhouse for staff to work in.


January 2016 – June 2017
Assistant Land Surveyor – RGI Surveys, Rugby
• Assist senior surveyors in producing topographical surveys for locating and mapping buildings, wetlands and other structures
• Collected land survey data using GPS system.
• Traced underground services with Ground Penetration Radar (GPR) and Radio Detection (RD)
• Performed and drafted reports on land surveys
• Plotted topographical designs using AutoCAD and LSS to a high standard


July 2017 – October 2017
Independent Land Surveyor - Amber Utilities
• Created details drawings and prepared survey reports and databases
• Performed technical calculations working closely with technicians
• Organizing and maintaining survey equipment and performing land surveys
• Measuring angles, distances, and marking accurate boundaries


April – June 2018
Customer Service Advisor – Sitel UK Visa and Immigration
• Non advisory service dealing with customers status of their visa
• Escalating cases to the relevant department at home office
• Replying to emails regarding customers status of their visa




July – September 2018
Team Manager – Sitel Pro Sports Direct
• Customer service order status on customers merchandise which has been purchased
• Managing a team of 20
• Hitting targets such as service level agreement and key performance indicators
• Monitoring abandoned calls
• Quality advisor on agents calls to help improve the quality of the call
• Using excel for statistics and demographics



September – Present
Team Manager– Sitel Outsourced at Jaguar Land Rover
• New car online sales concierge team
• Inbound and outbound calls regarding online sales
• Web chat and email communication
• Case management on delivering an excellent customer journey
• Dealing with complaints and technical issues
• Providing customers with specifications on all models across the Jaguar Land rover range and adapting that when they are building their own personal car.



Education/Training:


May 2017 Utility Mapping Course
The Survey School

April 2016 Surveying Assistant (General Practice)
Construction Skills Certificate Scheme (CSCS)

2015 Level 1 Professional Golf Association approved trainer
The Belfry Golf Course

2014 General Certificate of Education Advanced Level (A Levels)
Ashlawn Grammar School

2014 Level 2 Certificate in Working with Others
ASDAN

2014 Level 2 Certificate in Problem Solving
ASDAN

2012 General Certificate of Secondary Education (GCSE)
Ashlawn Grammar School




Hobbies and Interests:

I have a great deal of interest in different cultures and have just returned from 6 months travelling around South East Asia and Australia. I also enjoy reading and spending time with my family and playing various sports such as golf and football.



Referees: Available on request


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