

Drey
- Rate £12
- Response 1h

£12/hr
1st lesson free
- English speaking
Graduate from Riverside College, Inc. with the course of Information Communication Technology.
- English speaking
Lesson location
About Drey
I am a results-driven professional who thrives at the intersection of problem-solving and human connection. My career is anchored in my experience as a Customer Service Representative, a role that acted as a 'masterclass' in high-stakes communication and emotional intelligence.
In that role, I didn’t just resolve tickets; I mastered the art of de-escalating complex situations and translating technical jargon into actionable solutions for diverse audiences. Whether I was navigating a crisis or identifying a recurring user pain point, I learned how to remain calm under pressure while advocating for the needs of both the organization and the client.
Today, I bring that same 'service-first' mindset to everything I do. I am committed to being a reliable partner who listens deeply, acts decisively, and focuses on delivering value at every touchpoint. I pride myself on being the person who can turn a moment of friction into an opportunity for growth and connection.
About the lesson
- Primary
- Secondary
- GCSE
- +17
levels :
Primary
Secondary
GCSE
BTEC
Adult Education
Undergraduate
Masters
Doctorate
MBA
Nursery
A1
A2
B1
B2
C1
C2
Beginner
Intermediate
Advanced
Kids
- English
All languages in which the lesson is available :
English
Earn student attention by shifting from an "authority" to a strategic partner:
Strategic Advantage: Teach them that listening to you is learning the "insider knowledge" needed to succeed in their future careers.
Partnership: Build trust by asking for their feedback, showing that their input shapes the classroom.
Risk Mitigation: Show them that your guidance helps them avoid the costly, real-world mistakes that come from ignoring instructions.
Bottom line: Always provide the "why" behind your words. When students see that what you say creates tangible value for their lives, they will naturally want to listen.
Rates
Rate
- £12
Pack prices
- 5h: £60
- 10h: £120
online
- £12/h
free lessons
The first free lesson with Drey will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
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