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Β£25/h
1st lesson free!
Tutor profile verified
Response Time 24h
Lessons offered by Madeleine
  • Individual
The lessons will be held
  • at your home
Taught subjects
  • French
Levels
  • Primary
  • Secondary
  • GCSE
  • AS Level
  • A Level
  • Adult education
  • Beginner
  • Intermediate

Native French wanting to tutor students for French lessons, but can also offer English lessons.

Methodology

My teaching method will depend on the student needs and what the student is looking for during the session as it can vary from exams preparation to get to a good level of the French language. Once this has been assess, we will use the appropriate tools and resources in order to reach the original goal.

Experience

I am a professional within credit control and account receivables experience. I have been working in a variety of industry: Media, Events & Digital media.

Rates

Transportation Fee : Β£5
Lessons offered by Madeleine
Individual
The lessons will be held
at your home
Taught subjects
  • French
Levels
  • Primary
  • Secondary
  • GCSE
  • AS Level
  • A Level
  • Adult education
  • Beginner
  • Intermediate

Madeleine's CV

Please see below my qualifications:

BA In Accounting And Finance - PLYMOUTH UNIVERSITY - London/UK 2013-2016
Degree In Advertising &Amp; Communication - INSEC/SUP DE PUB - Paris/France 1997 - 1999
2 Years General Studies (English &Amp; German)- La Sorbonne University- Paris/France 1993 -1995
BaccalaurΓ©at In Litterature &Amp; Languages (English, German &Amp; Spanish) - Paris/France 1992
Following my BA in Accounting and finance, my journey into the transactional world started.
I recently worked for the media channel Fox on a temporary basis as a collections administrator specialist
Before that, all of my previous experiences involved working in finance using my mother tongue.


Miss Madeleine BIKAÏ
Flat 8, Hazlitt Court,
Byron Close,
London SE28 8AE
Tel: (concealed information)1
Mobile: 07(concealed information)
E-mail: (concealed information)


PERSONAL PROFILE
Hard working individual with excellent time management skills and excellent attitude towards problem solving.
Can organise and prioritise a heavy or demanding workload to achieve excellent results.
Can adapt very easily to a new environment, a quick learner.
Enjoy working either as part of a team or unsupervised, using initiative


CAREER HISTORY
August 2018 – 1st February 2019 : Fox Networks Group – London
Collections Administrator – Temporary

In charge of the Eastern & North Europe, and African market for posting and allocation of all bank receipts for National Geographic and Fox Networks Group Channels.
οƒ˜ Downloading bank statements from 2 banks : Barclays & Citibank
οƒ˜ Coding Payments receipts
οƒ˜ Filing Bank Statements
οƒ˜ Bank Reconciliation
οƒ˜ Posting: 40-50 receipts daily
οƒ˜ Allocation in multiple currencies: SEK, NOK, ZLOTY, FORINT, EURO, RAND, DOLLAR & GBP
οƒ˜ Interacting with agents worldwide: Poland, Russia, Benelux
οƒ˜ Producing ageing report using internal system PeopleSoft
οƒ˜ Withholding tax









Madeleine Bikai (2)

June 2017 – July 2018 : CloserStill Media - London
Account Receivable & Senior French Credit Controller - Permanent

Responsible for the French Market by providing account receivables, credit control & credit management. My portfolio is composed of 750 accounts for France within the event/trade show market aiming at the veterinary, pharmacy & technology sector in France.

οƒ˜ Managing a high value accounts: €2 to €3 Millions
οƒ˜ Managing a high volume accounts : 750
οƒ˜ Raising invoices & credit notes on SalesForce
οƒ˜ Raising contra invoices with SalesForce & manual contra invoices with Sage 200
οƒ˜ Amending & adjusting invoices (i.e. postal address changes, legal entity name change, add or deduct VAT)
οƒ˜ Posting & allocating cash on clients’ accounts
οƒ˜ Arrange refunds to customers for over payment and duplicate payments upon written request from customers
οƒ˜ Dealing with multiple currencies (€, GBP & CHF)
οƒ˜ Coordinating & liaising with a team of 12 sales directors
οƒ˜ Chasing overdue balances from customers by phone, email and letters
οƒ˜ Opening suppliers account
οƒ˜ Creating new account with Sage 200
οƒ˜ Producing clients statements and sending missing invoices upon customers request
οƒ˜ Queries resolution & problem solving
οƒ˜ Producing weekly Aged Debt report & analysis
οƒ˜ Legal Referral of accounts after full cycle of recovery exhaustion
οƒ˜ Writing off debts on Sage 200
οƒ˜ Monthly meeting with Sales director
οƒ˜ Regular business trips to trade shows in France
οƒ˜ General administration duties & ad-hoc tasks : interviewing candidates


May 2016 to May 2017: SMARTFOCUS – London
Senior French Credit Control & Credit Management – Permanent

In charge of the French Market by providing credit control & credit management. My portfolio is composed of over 800 accounts for France & 100 for Switzerland within the digital market technology sector: emails campaigns, sms & social media tools are provided to clients in order to maximise their profit & their marketing strategy in order to maintain & attract new clients.

οƒ˜ Dealing with high value accounts: €5 Million – French Market & CHF 550K – Swiss Market
οƒ˜ Responsible of financial funding via a Factoring bank: BNP Parisbas
οƒ˜ Chasing overdue balances from customers by phone, email and letters
οƒ˜ Maintaining and reducing the age debt position
οƒ˜ Credit check of clients using website: (concealed information)
οƒ˜ Dealing with multiple currencies (€ & CHF)
οƒ˜ Producing customers statements and sending missing invoices upon customers request
οƒ˜ Responsible for filling claims for legal action in France using website: (concealed information)
οƒ˜ Working closely with accountant to ensure all cash payment is posted & allocated

Madeleine Bikai (3)

30th Nov 2015 to April 2016: Deckers UK – London
French Credit Representative - Temporary

Responsible of the French market under the umbrella Deckers France and handling a ledger of 400 accounts, comprising the major brands such as UGG Australia & Hoka in the footwear industry (fashion, outdoor and sports).

οƒ˜ Dealing with high volume / value accounts: from € 0.00 to € 2 million
οƒ˜ Producing weekly Aged Debt and Order Holds reports
οƒ˜ Chasing overdue balances from customers by phone, email and letters
οƒ˜ Maintaining and reducing the age debt position
οƒ˜ Liaising with customers & customer services to deal with queries
οƒ˜ Managing and reviewing Credit limits for new and active customers
οƒ˜ Working with an EMEA Ledgers and different territories
οƒ˜ Dealing with multiple currencies (EURO)

οƒ˜ Meeting deadlines, prioritizing workload and keeping diary up-to-date.
οƒ˜ Liaising permanently between the agents and clients: emails, faxes and outbound calls.
οƒ˜ General office administrative duties
οƒ˜ Producing customers statements and sending missing invoices upon customers request
οƒ˜ Working effectively independently
οƒ˜ To perform other duties as required / assigned by manager
οƒ˜ Coordinating debt recovery and monitoring payments, when instalments plan are agreed.
οƒ˜ Achieving monthly collection target in line with department targets (GBP 20K)


June 2015 to 06 Nov 2015: ICG Medical – London
Credit Control Administrator – Temporary

Chasing temporary and permanent recruitment invoices from local government bodies, NHS Hospitals Trust by telephone and email.

οƒ˜ Chasing overdue recruitment fees for permanent and contract staff
οƒ˜ Working from an aged debtor list
οƒ˜ Preparation of statement of account, invoices and timesheet
οƒ˜ Query reporting and resolution
οƒ˜ Escalation of problem accounts to Senior Management
οƒ˜ General administration duties


October 2014 – March 2015: HCIG – London
Credit Control Administrator - Temporary

Allocation of temporary and permanent recruitment invoices from local government bodies, construction via in-house accounting system.
οƒ˜ Posting of cash receipts and banking, and Allocation to in-house system
οƒ˜ Account Allocation
οƒ˜ Code bank/cheque receipts
οƒ˜ Reconciling bank accounts
οƒ˜ Escalation of problem accounts to Senior Management
οƒ˜ General administration duties




Madeleine Bikai (4)


January 2014 – March 2014: All Global – London
Market Research Interviewer - Temporary

οƒ˜ Contacting hospital/doctors in France, Belgium and Switzerland
οƒ˜ Targeting surgeons treating patients with Acute Coronary Syndrome
οƒ˜ Obtaining doctors agreement to complete a form via link sent to them by email
οƒ˜ In exchange doctors were offered financial contribution


September 2013 - Dec.2013: GFK NOP – Elephant and Castle, London
Telephone Interviewer - Temporary

οƒ˜ Contacting customers especially in France, Belgium and Switzerland
οƒ˜ Collecting informations on Express Couriers used by the company


October 2011 – Dec. 2012: STA INTERNATIONAL – Maidstone, Kent
Agent Coordinator - Permanent

οƒ˜ Dealing with international agents, when international debts cannot be collected from the UK. Or legal procedure needs to be taken abroad.
οƒ˜ In charge of 1500 accounts to collect internationally (including consumer & commercial debts).


June 2010 – Sept. 2011: STA INTERNATIONAL – Maidstone, Kent
Legal Coordinator – Temporary / Senior Debt Collector

οƒ˜ Chasing outstanding debts using collection processes
οƒ˜ Dealing with and responding to debt related queries in a pro-active and efficient manner
οƒ˜ Timely and accurate provision of outstanding debt
οƒ˜ Undergoing ad-hoc duties as and when required
οƒ˜ Use of SAP, Agency Manager and LMS software systems
οƒ˜ Liaising with solicitors to coordinate legal collections of debt


September 2007- May 2010: STA INTERNATIONAL LTD-Maidstone, Kent
Senior Debt Collector/Credit Controller – Permanent

οƒ˜ Achieving weekly collection target in line with department targets.
οƒ˜ In charge of between 200 and 300 accounts to collect nationally and internationally
οƒ˜ Making outgoing calls to businesses to arrange for payment on behalf of clients
οƒ˜ Taking incoming calls in response to outgoing correspondence
οƒ˜ Negotiating repayments and then collecting those repayments
οƒ˜ Credit Controller for AOL France accounts: portfolio ranging from €8000 to €150 000
οƒ˜ Credit Controller for, IKEA, First Capital accounts: Baby Phat clothing
οƒ˜ Processing payments by using conversion rate : credit card payment via STA online
οƒ˜ Handling and solving queries








Madeleine Bikai (5)


1998 – 2000: Temporary positions whilst studying for Advertising & Communication Degree - France


2000 Casablanca-PR Agency (France) -Placement
PR Assistant

οƒ˜ Responsible for writing and producing Casablanca’s promotional brochure.
οƒ˜ Attending previews, which enabled me to advise the clients for a future cinema partnership
οƒ˜ Making recommendations of films, this will match up with the brand image.


1999 Marie Claire Magazine (France) -Placement
Communication Assistant

οƒ˜ In charge of press releases regarding the MARIE CLAIRE group and its magazines.
οƒ˜ Responsible for the media coverage for MARIE CLAIRE
οƒ˜ Carrying out a partnership between MARIE CLAIRE and local radio stations.
οƒ˜ In charge of contacting partners, who proposed auditors to participate to a game and win subscription to any magazines of the MARIE CLAIRE group


1998 Saatchi & Saatchi Advertising (France) -Placement
Art Buying Assistant

οƒ˜ Involved in photographic production (advertising) for billboards and press magazines
οƒ˜ Assisting the Art Buyer in the organisation and production of the shooting of advertisements.
οƒ˜ Negotiating with model agencies and photographers agencies
οƒ˜ Organising casting of models for brands for photo shoots via agencies


EDUCATION /TRAINING
2013- 2016 Plymouth University
BA Accounting & Finance – 2:1

2003 Greenwich School of Management
Business Administration and IT Course
Studying Microsoft Word, Excel, Access and PowerPoint and Administration and Office Studies

1997-1999 Sup De Pub, Paris
Superior Institute of Advertising and Communication (Degree)
1995-1997 Jean Lurçat School, Paris
HND in Business Studies

1993-1995 La Sorbonne University, Paris
English & German (2 years in General Studies)

1992 Renoir College, Paris
A Level in Literature and Languages Degree (English, German and Spanish)



Madeleine Bikai (6)


KEY SKILLS
French: mother tongue
English: Fluent
German: Basic
Software: Word, Excel, PowerPoint, Sage 200, PeopleSoft (Oracle), Sage, Credit Hound & GP Dynamics

Excellent communication and organization skills, numerate and attention to details individual


HOBBIES AND INTERESTS
My interests are cooking and going to the cinema, as well as spending quality time with my daughter and my friends. I also have a passion for teaching and mentoring.



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