Psychology BSc (Hons) Graduate offering psychology lessons within and around the Nottingham area

Arifa's CV

A confident, friendly and motivated individual who enjoys working hard to gain excellent results. Always putting in the additional time and effort to achieve the highest level possible in any situation. A multilingual individual who is able to work easily and communicate with people of all ages and cultures. The ability to work on own initiative, but also within a team, ambitious and enthusiast to learn new things, constantly developing knowledge and skills. A responsible and trustworthy perfectionist who is able to multitask with a true passion to deliver outstandingly.

Education and Qualifications

2013- 2017 University of Leicester, Leicester Psychology BSc Hons, 2.1 (Upper Division)

2011-2013 West Bridgford School Sixth Form, Nottingham A-Levels
Psychology B
Geography C
Mathematics D
General Studies B

2006-2011 West Bridgford School, Nottingham
GCSE’s
English B
English Literature B
Mathematics A
Art A*
Science (Triple Award)
Biology B
Chemistry B
Physics B
(Also an additional five GCSE’s in other subjects, grades A-B’s)
Work Experience To Date
2017 June- Present Barclays Bank, Nottingham, Lenton
Community Banker- Essential Banking
• Being the first point of contact and engaging in meaningful customer interactions by acting as a trusted guide
• Discussing products and services tailored to the customers and updating colleagues on new products
• Offering customers with alternate channels to digitally carry out their everyday banking
• Incorporating Barclays’ work ethics and values by consistently delivering five-star service
• Solely managing large amounts of cash, servicing automated machines, quick service points, and online banking points, handling cash run
• Acting on personal customer prompts by guiding them through toolbox journeys and updating their account accordingly
• Working as a team to creatively solve problems, but also taking the initiative to resolve customer queries
• Always creating a personal experience for every customer and placing them at the heart of everything I do
• Keeping all colleagues and customers up to date with all things digital
• Doing weekly huddles to share knowledge on digital news and representing the branch as a digital eagle

2012 Sept- June 2017 Morrison’s, Gamston, Nottingham
Cashier/Customer Assistant
• Reviewing own performance and productivity with line manager in order to improve and exceed personal and customer expectations
• Keen and quick learner as I’m able to adapt to work in different departments within the store as and when required this helps keep high levels of morale
• Training new starters and providing them with the constant support required
• Effectively assessing customer requirements and delivering key products and services accordingly
• Dealing with customer satisfaction at all times and assisting customers with all questions and queries

2010 October Toni & Guy, City Centre, Nottingham Hairdresser’s Assistant/Customer Assistant
• Work experience completed for one week
• Preparing working units with the necessary equipment and tools the stylists require for cutting, colouring, and styling
• Welcoming clients and making them feel at ease whilst assisting with questions and queries
Additional Skills
• Fluent speaker in Gujarati, Hindi, Urdu, and also basic level French, with English being my first language
• I have been head of the youth club in my local mosque where I worked in a team and organised events and days out for the rest of the youth and adults in the mosque
• Regularly volunteering to help out in local cultural events and festivals
• Taking part in charity walks in order to raise funds and awareness among other people
• Ability to stick to deadlines- making mehndi candles is a hobby and part-time profession of mine, I always complete my orders for a given time
• Very creative and a great eye for detail- I am a self- taught make-up artist and love expressing my creativity through the different looks I create on my clients
• Good organisational skills and time management
• Great communication and listening skills
• Excellent I.T skills (making PowerPoint presentations, writing assignments, making graphs, using SPSS for statistical analysis)
• Independent and can also work on own initiative
• Always motivated to learn new skills
• Able to work with all different types of people of all ages whether this be individually or in a team

Interests
• Reading a variety of books, magazines, newspapers
• Drawing and trying out different mehndi designs on skin and on candles
• Listening to music and watching movies/programmes of many different cultures
• Travelling abroad to various different countries, Dubai, Canada, Spain, and Morocco
• Going to the gym and playing team and individual sports- practicing yoga, table tennis, and water aerobics
• Socialising with family and friends

References available on request.