I use practical and simple models of teaching that get tangible results. My approach is transparent and I adapt my style based on the individual I am teaching and their learning style. I set realistic and achievable goals throughout so students are not overwhelmed.
Travel will be charged at 45pence per mile and cancellations later than 24 hours will still be invoiced.
I have been tutoring and training at senior management level now for 10 years, teaching over 1000 students both within the world of work and outside. My students have gone on to have successful careers in their chosen industry as a result of the skills they have acquired.
A positive and dynamic individual with direct practical and management experience of project managing services to adults and children with significant disabilities. Able to operate effectively both in engaging with service users and in managing contracts, including successful turnaround of contracts at risk. Good analytical skills together with strong interpersonal skills and an ability to understand the needs of a service and a the team, providing excellent results. A highly motivated, dependable and committed project manager of services to vulnerable people.
Project manager August 2017- Present
Toni Finnimore Project management:
Strategy, business planning, service delivery improvement plans, leadership and development, managerial process, clinical governance and education, budget management, growth development and coaching and mentoring.
2016 - August 2017; Community Services Manager, Demelza Childrens Charity
Responsible for the overall management and delivery of East Sussex’s, South East London and Kent’s community teams. This includes
• Management of RGN’s Family support workers, commissioned coordinators, clinical service leads, Health care Assistants and administrators across hospices in East Sussex, South East London and Kent.
• Creating and implementing a community service plan that supports end of life care and respite within the home.
• Ensuring strategic and operational decisions are made across sites at south east London, Kent and Sussex regarding community and residential
Geographical allocation of contracts and health and social commissioned packages across Sussex.
Budget management and responsibility for community services across Sussex, Kent and South East London.
2012- 2016: Community Manager, POhWER Advocacy Organisation
Responsible for the overall management and delivery of all fifteen statutory and non-statutory contracts for advocacy services for the South Coast area. This includes:
• Management of all staff and volunteers across the eight teams in the South Coast area including supervisions and appraisals ,
• Ensuring all staff work to POhWER policies and procedures, monitoring their performance and taking appropriate steps as necessary including coaching, capability measures and disciplinary action,
• Creating and developing strategic frameworks for Sussex services including; Mental Capacity advocacy, Information and advice services, volunteer pathways, Mental health advocacy, Children’s services, Befriending, support services for Deaf communities and elderly physical and sensory teams.
• Recruiting new team members and leading on an improvement plan for other teams including the design and delivery of service specific training courses to address varying performance levels arising from staff transferred under TUPE requirements,
• Allocation and monitoring of casework across all teams, ensuring that clients are provided with a service specific to their needs,
• Responsibility for day to day delivery of eight contracts to required standards and within budget, ensuring variances are identified and addressed,
• Reporting to contract commissioners at quarterly meetings and at other times if required,
• Particular responsibility for collating and analysing pan-Sussex safeguarding information pan Sussex, enabling the development of safeguarding training to existing team members and stakeholders,
• Leading on local business plans and successfully introducing agreed new developments including: self-advocacy groups, forums for Black and Minority Ethnic (BME) and children’s advocacy across Sussex and Kent.
2011 - 2012: Advocate - Secure and complex services, POhWER Advocacy Organisation
Responsible for the delivery of advocacy to people with complex needs, including people with profound learning disabilities, people detained under the Mental Health Act and people lacking mental capacity as per the Mental Capacity Act. This included:
• • •
Establishing and developing advocacy services in mental health and learning disability settings, from scratch,
Providing one to one advocacy to people:
detained under the Mental Health Act and subject to restrictions imposed
by the Ministry of Justice, with complex and challenging needs and with no capacity to instruct an advocate and requiring support through the court of protection process.
Responsible for developing and delivering service specific training to external agencies,
Leading the development of service user and stakeholder engagement activities to improve the responsiveness of services for patients,
Having lead responsibility for coaching staff to improve standards in areas where delivery might have placed contracts at risk.
2009- 2011: Support worker Solihull Care Trust NHS
Responsible for the coordination of the learning disability day services project in
four residential homes for people with learning disabilities and mental health needs. This included:
• Creating and delivering training for person centred planning and equality and diversity across residential homes within Solihull Care Trust,
• Being responsible for familiarising support staff with client passports and training them in the use of passports, across the Trust,
• Promoting better understanding of the provisions of the Mental Capacity Act in A&E,
• Delivering training in managing violence and aggression training and handling challenging behaviours,
• Responsible for the planning and facilitation of child protection and safeguarding training.
2007 - 2009: Personal assistant - Spinal injury
Providing support for patients with spinal injuries and their families. This included:
• Facilitating support groups for family members of those with a spinal injury at Stoke Mandeville and Stanmore spinal units,
• Supporting patients with the transition from hospital to home with care packages and mobility equipment,
• Responsibility for risk assessment in the home and the delivery of appropriate training such as manual handling,
• Support newly employed personal assistants with training around bowel and bladder management and autonomic dysreflexia in spinal injury,
• Facilitation of wheelchair skills groups for spinal rehabilitation,
• Responsibility for the daily care tasks with spinal injured clients including,
spasm management, pressure care, medication, nutrition and
• Responsible for leading on training for support workers in physical,
psychological and social needs of spinal injured patients.
Education and Professional training
Foundation Degree in Health and Social care, learning disabilities and Autism- (2011)
NVQ2 Health and social care - 2007
NVQ 3 Health and social care - 2008
National Advocacy Qualification with Mental Health Module -2011 NCFE Level two certificate in mental health awareness -2011 British Sign Language Level 1 - 2014
British Sign Language Level 2 - 2015
NLP Practitioner 2016 Life coach 2015
Work based training
Care standard Act (2000)
Mental health Act (1983)
Children’s Act (2004)
Mental Capacity Act (2005)
Introduction to Advocacy A4A (2011)
Introduction in Criminology and Psychology ( 2011)
Politics, policy and empowerment in learning disability Healthy individuals and healthy communities
Coaching and mentoring in the workplace (2014)
Conflict management and disengagement (2011) Interpersonal skills and therapeutic communication (2009) Team working and enabling others
Strategy and growth development (2015)
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