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Amina's CV

Education
2015- 2017​University of Law London:
​MSc Law and Business Management - Commendation
Legal Practice Course Diploma - Commendation
2009-2013 ​Brunel University:
​LLB Law (2.1)
2007-2009​ George Monoux College: A Levels in Law, English and Psychology.
2002-2007​Rush Croft School:
​9 GCSEs at grades A*-B including English and Maths

Professional Experience
Compliance Operations Adviser February 2018 – Present: Canada Life Limited
• Second line compliance monitoring
• Oversight of conflicts of interest
• Assisting with staff training and development and monitoring completion of training courses as well as reporting on completion rates to various committees
• Logging and reporting on compliance, data protection and code of conduct breaches
• Reporting on complaints MI
• Providing support in preparing reports for the Audit and Risk Committees as well as taking minutes at some committee meetings
• Preparing and submitting approved persons applications via the FCA Connect system
• Preparing and submitting regulatory returns via the FCA GABRIEL system
• Assisting the business in conducting Privacy Impact Assessments
• Reviewing and developing various business processes
• Reviewing annual policy attestations and working with the business to ensure adherence to policies
• Completing compliance monitoring for various areas of the business
• Maintenance of the Corporate Compliance intranet site
• Involvement in various projects and workstreams including SM&CR, IDD and Modern Slavery Act

Compliance Officer Jan 2017 – February 2018: Cubit Insurance Limited
• First line compliance monitoring and quality assurance
• Ensuring all policies comply with FCA regulation
• Keeping up to date with compliance regulation
• Ensuring all staff members receive up to date compliance training
• File auditing
• Call auditing and monitoring
• Sanction Screening
• Quarterly meeting with compliance consultant to insure company is FCA compliant in all aspects of the business
• Completing FCA training courses and attending seminars
• Responsible for all FCA training and staff CPD records

Branch Manager October 2011 – February 2018: Cubit Insurance Limited
• Processing new business, renewals and mid-term adjustments for existing customers
• Running new quotes and recognising risk when placing new business
• Preparing an advised sale based on client’s demands and needs
• Writing delegated authority premiums
• Providing highest level of customer service
• Customer care
• Handling all complaints
• Clean track record of complaints
• Liaising with underwriters
• Diary management
• Banking, accounts reconciliation and problem solving
• Reporting to the business directors on sales, progress and targets
• Dealing with insurer remittance statements and queries
• Staff management and task delegation
• Use of SSP database
• Out of hours claims handling for two branches
• Credit control - making sure all client premiums are received, corresponding with clients on defaulting payments, ensuring insurer remittances are paid promptly