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Lessons offered by Chandra Sekhar
  • Individual
The lessons will be held
Taught subjects
  • Computer programming
  • JavaScript
Levels
  • Primary
  • Secondary
  • GCSE
  • AS Level
  • A Level
  • Adult education
  • Undergraduate
  • Masters
  • Diploma
  • Doctorate
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • Kids

ServiceNow Architect teaches lessons on Scripting, ITSM, Asset Management, Service Catalog, Workflows, PPM

Methodology

ServiceNow Basics, UI, ServiceNow Development/Admin Lessons, Scripting Lessons (Script Includes / Business Rules / Client Script),
Modules: Incident Management, Change Management, Problem Management, Hardware Asset Management, Software Asset Management, How to build Custom Modules, Reporting Module

Experience

More than 10 years of relevant software development Experience. Worked on IT Service Management Tool “ServiceNow”
ServiceNow technical lead for new feature roll outs and development efforts.
Train and Assist the Development team with all the technical questions on a daily basis.
CMDB technical lead responsible for designing data models and implementing integrations with different sources of data.
Web Services (REST/SOAP): Exposed some of the tables to the other systems via REST API to pull/update the data.

Rates

Rate for online lessons : £20/h
Rate for 10 hours of lessons : £15
Lessons offered by Chandra Sekhar
Individual
The lessons will be held
at his home
Taught subjects
  • Computer programming
  • JavaScript
Levels
  • Primary
  • Secondary
  • GCSE
  • AS Level
  • A Level
  • Adult education
  • Undergraduate
  • Masters
  • Diploma
  • Doctorate
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • Kids

Chandra Sekhar's CV

Name: Pammina Chandrasekhar
Email: (concealed information)
Ph. No: +91-(concealed information)


SUMMARY
• More than 10 years of relevant software development Experience. Worked on IT Service Management Tool “ServiceNow” and Previously Developed more than 20 web applications.
• Currently working as an IT Technical Lead at Qualcomm India Pvt Ltd on ServiceNow Platform.
• Leading and Monitoring Offshore Development, QA & Operations team which has more than 10 members.
• Experience working in an onsite-offshore resources model
• Strong experience with and understanding of software development methodologies with Agile based experience
• Having experience in web application development using MVC Framework
• Also previously having experience in web application development using PHP, MySql, HTML, Css, JavaScript, jQuery, Ajax, Zend Framework & Joomla.
• Had experience on the improvement of web page performance
• Had experience on the Solr search engine integration
• Have worked on all the activities of MySql DBA as well
• Excellent organization and time-management abilities
• Ability to work with emerging technologies and in a fast paced environment.
• Can-do positive attitude with a continual focus on client satisfaction with a Good Leadership qualities.
• Self-motivated and able to work independently, but also good at collaboration, taking Direction and working with others


PROFESSIONAL EXPERIENCE :

1. Currently working as Lead IT Engineer on ServiceNow application at Qualcomm India Pvt. Ltd since Oct 2012.
2. Previously worked as Sr. Software Engineer & Team Leader on PHP, MySql platform in “Pressmart Media Ltd.” Since Apr 2nd 2012 to Oct 2012.

Previous company SCube has merged into Pressmart and worked as a Sr. Software Engineer & Team Leader on PHP, MySql platform in “S Cubes IT Solutions India Pvt Ltd.” From Feb 2008 to Mar 2012.





#1 ServiceNow
 Roles & Responsibilities

 Manage a team of 12 Developers along with 3 QA and 4 Operational team members
 ServiceNow technical lead for new feature roll outs and development efforts.
 Train and Assist the Development team with all the technical questions on a daily basis.
 CMDB technical lead responsible for designing data models and implementing integrations with different sources of data.
 Act as Tier2 Support for the Operations team on the Complex issues which they face.
 Continuously monitor the development team efforts and have a one on one discussions with them for solving their non-technical issues.

 ServiceNow Developer:

o Working on CMDB project extensively for different kinds of Integration to pull the data from different sources systems to ServiceNow application.
o Working on IT Asset Management Enhancements and issues
o Integrations: Have written a new data sources and Transform maps to pull the CIs information from different sources like Machine database and Network database applications etc..
o Web Services (REST/SOAP): Exposed some of the tables to the other systems via REST API to pull/update the data.
o Develop and Support Enhancements on Incident/Problem management, Change management, Request management modules.
o Have written different kinds of Unit Testing for all the function/methods we write at the server level.
o Following the Best Practices for Development methods, Teach and train the development team on the same.
o Recently Built the below new projects from the Scratch Company Property Review, HeadsUp, Major Incident and Facilities.
o Using the different Applications for different modules to reduce the work efforts to migrate the individual update sets.

 ServiceNow Operational Support:

o As part of a global team, responsible for customization, maintenance, enhancement and configuration of ServiceNow Applications.
o Maintain and Support on Incident/Problem management, Change management, Request management applications, Asset management and Configuration management applications
o Works closely with Service Providers and stake holders globally for application maintenance and enhancements
o Was part of the ServiceNow application upgrade process from version Berlin to Dublin, I was primarily responsible for identifying and fixing bugs which happened as a result of upgrade and for ensuring minimum impact of the upgrade on the end user, before the rollout.
o Provide On call support for highly critical issues outside the office hours.


 Technical Skills:

o Script Includes
o Business Rules
o Data Sources & Transform maps
o Client scripts, UI Scripts & JavaScript
o UI Macros & UI Pages
o UI Policies and Data Policies
o Workflows & Delivery Plans
o Web Services (SOAP & REST)
o UI Actions & Related Lists
o Events & Email Notifications



#2 EDN
Front End : PHP, Ajax, JavaScript
User Interface : HTML
Back End : MySql
Framework : Zend

Role: Developing, Requirement freezing, Interaction with the client, Giving demos to the client on the work progress.

Description: This is a web application ednaccess.com. The Enterprise Development Network is a strategic alliance between the Overseas Private Investment Corporation, an agency of the U.S. government, and the private sector. Through a growing network of private sector organizations, EDN greatly extends OPIC’s ability to provide financing and political risk insurance to greater numbers of micro, small and medium-sized enterprises (MSMEs) doing business in developing countries.

Hallmarks:
• Google maps Integration
• Implemented third party pdftk server
• WordPress integration with Zend
• Password Protection
• SSL enabling
• Beta program Delivery
• Performance optimisation

Site Urls: (concealed information)


#3 FoodJoint

Front End : PHP, Ajax, JavaScript
User Interface : HTML
Back End : MySql
Framework : Zend

Role : Developer, Requirement freezing, Interaction with the client

Description: This is a web application FoodJoint which interacts the customers who wants to order online food and the restaurants. This is the mediator where in Customers can order food from different restaurants who are registered in this application. Restaurants will do a door delivery to the customers who have ordered the food.

Hallmarks:
• SMS Gateway Integration
• SMS Short code package Integration

Site Url: (concealed information)



#4 FindUrCity
Front End : PHP, Ajax, JavaScript
User Interface : HTML
Back End : MySql

Role : Developer, Requirement freezing, Interaction with the client

Description: This is a web application FindUrCity which has the main concept of Yellow pages and Classifieds. Executives collects the data of each business in the cities and enter into the application. Ad publishers will post the ads to the admin and admin activates those to the respective locations in the site.
Site Url: (concealed information)


#5 VerifyNow
Front End : PHP, Ajax, JavaScript
User Interface : HTML
Back End : MySql
Framework : Zend

Role : Developer, Requirement freezing, Interaction with the client, Giving demos to the client on the work progress.

Description: This is a web application VerifyNow which is to make the HR solutions In a easier way. We used Zend framework to develop this website. We have implemented the Acl controller system for role accessing permission to all the pages in the application. We also implemented the Zend Forms, Zend Grids, Zend Subforms libraries to this application.

Site Url: (concealed information)

#6 Web Sites:
Created more than 20 websites as part of the web application developer for various Organizations, Hospitals & Schools etc.

ACADEMIC DETAILS

• Completed Bachelor of Technology in Electronics & Communication Engineering from GMR Institute of Technology in 2007.


ACHIEVEMENTS
• Won the QualStar Award in Qualcomm.
• Won the Gold Medal in divisional level mathematical Olympiad.
• Got the Best employee award in Scube Company in 2010.



Declaration:

I hereby declare that all the information furnished above is true to the best of my knowledge and belief.


Date: 02nd Feb, 2018 (Chandrasekhar Pammina)
Place: Hyderabad

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