My teaching method is patient and kind, but I structure my lessons on how my students want to learn. Nothing is more intimidating to some people than a teacher without a gentle personality.
I structure all my lessons according to individual students so they can learn quickly and with convidence.
I am a qualified technical writer, IT professional, TEFL teacher and poet.
I have taught many IT subjects and mentored English students for years and love doing it.
I can teach students to write beautifully, professionally and improve their IT skills in the process.
JANUARY 2019 – PRESENT
TEFL TEACHER – SELF EMPLOYED AND TEACHER
I am currently a TEFL teacher (Teaching English as a Foreign Language), which is something I enjoy a great deal, including working with children. Although my formal educating career has been with adults, I have volunteered a great deal with teaching children. This started when I was about 12 and riding horses. We had a school for special needs people.
SEPTEMBER 2018 – DECEMBER 2018
SELF EMPLOYED STUDENT TEFL AND AD HOC WRITING, SELF EMPLOYED
I was forced to take some time off after being retrenched due to the lack of Technical Writer and QA analyst positions. I re-assessed my priorities with work and decided that I needed to have a change. As I had volunteered teaching children when I was younger and loved it, especially as it was for special needs children, after much research, I decided to study to become a TEFL teacher (Teaching English as a Foreign Language) and received my certification.
It is something I am very optimistic about as my former education career has generally been with adults.
JUNE 2014- AUGUST 2018
QA TEST ANALYST, CDK GLOBAL
I was a QA analyst at CDK International, previously named ADP DSI. In 2015, I obtained my ISTQB Foundation certification.
I was responsible for testing the CDK fleet systems for our international markets, but moved over to CDK's new system involving the vehicles section.
I thoroughly enjoyed what I did as it tied in with my years as a technical author. That involved helping users learn about the system. Testing involves not only making sure systems are as user-friendly as possible, but, more importantly, work how our customers want and work correctly.
All in all, my career and heart are in educating people and ensuring that their daily work is made easier by using quality software
OCTOBER 2007 – JUNE 2014
TECHNICAL WRITER, ADP
Documenting help files for all of ADP’s systems, specialising in ADP’s fleet systems. Training of staff on fleet systems (Internal).
TECHNICAL WRITER, ENERWEB (EOH ENERGY SOLUTIONS & ANALYTICS)
Technical writer for energy sector software. Researcher and writer of papers for the energy sector. Analyst and report writer for Enerweb’s data hub.
2000 – 2004
CONTENT MANAGER, MWEB
Content Manager for MWeb’s IT Department, including writing business letters, editorials and web content and design.
1989 - 1996
TECHNICAL WRITER, NEDBANK
Technical writer for all of Nedbank and Perm’s mainframe systems, including policies, procedures, user manuals and ISO certification documentation.
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