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£16/h
1st lesson free!
Tutor profile verified
Response Time 24h
Lessons offered by Silvia
  • Individual
  • In group
The lessons will be held
  • at her home
  • at your home
  • By webcam
Taught subjects
  • Italian
  • Oral expression - Italian
  • Oral comprehension - Italian
  • Written expression - Italian
  • Written comprehension - Italian
  • Vocabulary - Italian
Levels
  • All Levels

Experienced Italian native speaker offering thrilling Italian lessons in Exeter or online

Methodology


I retain the formal authority role by showing students what they need to know. My lessons include multimedia presentations, activities, and demonstrations. This style gives me the opportunities to incorporate a variety of formats including lectures and multimedia presentations.

I also promote self-learning and help students develop critical thinking skills and retain knowledge that leads to self-actualisation. This would help students to ask questions and helps develop skills to find answers and solutions through exploration.

In addition, my teaching is done entirely in the target language. The learner is not allowed to use his or her mother tongue. Grammar rules are avoided and there is emphasis on good pronunciation.

Lastly, the focus of my method is to enable the learner to communicate effectively and appropriately in the various situations she/he would be likely to find herself/ himself in. The content of my lessons are functions such as inviting, suggesting, complaining or notions such as the expression of time, quantity, location.


Background

As a skilled, educated, and enthusiastic individual with experience supporting students outside of the classroom to meet academic challenges, it is my pleasure to offer my experience in tutoring. My passion for helping students to succeed—complemented by my expertise in grammar, writing, and reading comprehension—positions me to make a significant impact as your next Tutor.
Evaluating students’ learning capabilities and needs, helping them through assignments, and suggesting new learning techniques are just a few of the areas in which I excel. Through my experience tutoring students across a range of capacities and skill levels, I have honed my communication, creativity, and motivational skills. In addition, I possess an innate ability to build and sustain excellent relationships with students, fostering an environment of enthusiasm and anticipation toward tutoring sessions.

Rates

Rate for online lessons : £10/h
Lessons offered by Silvia
Individual
In group
The lessons will be held
at her home
at your home
webcam
Taught subjects
  • Italian
  • Oral expression - Italian
  • Oral comprehension - Italian
  • Written expression - Italian
  • Written comprehension - Italian
  • Vocabulary - Italian
Levels
  • All Levels

Silvia's CV

November 2017- December 2017
Office Administrator Course
Easy Academy, Via dell'Arcoveggio, 49/5, 40129 Bologna BO, Italy
• How to manage agendas/travel arrangements/appointments etc. for the upper management
• How to manage phone calls and correspondence (e-mail, letters, packages etc.)
• How to support budgeting and bookkeeping procedures
• How to track stocks of office supplies and place orders when necessary
• How to submit timely reports and prepare presentations/proposals as assigned

February 2016- October 2017
IQE- Independent Quality Evaluator
BPA Corporate Facilitation Ltd, First floor, Milford House, Pynes Hill, Exeter, Devon EX2 5AZ
• Analyse content of interaction between customers and clients by evaluating the content of telephone calls and written communication in English and Italian.
• Provide feedback on adherence to policies and appropriate procedures used to enable client to deliver outstanding customer service.
• Input evaluation results and comments on to BPA’s custom software systems.
• Comply with all BPA policies and procedures. Maintain, also, the highest standards of client and information confidentiality.
• Support the Project Team Leader and/or Project Coordinator by carrying out any additional activities/duties identified as necessary for the role (for example mentoring activities).


October 2016- April 2017
Researcher for Mastercard Concierge
BPA Corporate Facilitation Ltd, First floor, Milford House, Pynes Hill, Exeter, Devon EX2 5AZ
• Analyse content of interaction between customers and clients by evaluating the content of telephone calls and written communication in Portuguese.
• Provide feedback on adherence to policies and appropriate procedures used to enable client to deliver outstanding customer service.
• Ensure all evaluations are completed in a timely manner and in accordance with the project’s requirements. Moreover, ensuring results are delivered to agreed time scale and specifications.


November 2015- December 2015
Customer service agent
Sitel (New Look), 3 Manor Court, Dixs Field, EX1
• Taking Orders
• Processing email orders
• Passing calls onto other members staff
• Get information for customers and representatives
• Processing payments
• Office administration
• Variety of other office functions

November 2014-October 2015
Office Administrator
Legal Office, via Cioffrese 18, Bitonto, 70032 (Italy)
• How to manage phone calls and correspondence (e-mail, letters, packages etc.)
• How to manage agendas/travel arrangements/appointments
• How to track stocks of office supplies and place orders when necessary


October 2014- October 2015
English/Spanish Tutor
Cooperativa Re Artù, (concealed information) +(concealed information)88
• Handling a small group of people from different background
• Planning and preparing lesson to a range of classes and age groups
• Organising social and cultural activities, such as dinners and excursions
• Undertaking administrative tasks, such as students register and attendance records
• Devising, writing and producing new materials, including audio and visual materials


July 2014- September 2014
Intern Receptionist (Leonardo Project “PLL Tu.Ris.M)
Shiado Hostel,Lisbon, Rua Anchieta,5 1200-023 ,+(concealed information) – (concealed information)

• Executing booking activities
• Executing check in/check-out
• Using “Backpack” and “MyAllocator” software
• Problem Solving
• Giving tourist information in different languages (Portuguese, English and French)
• Customer Service
• Administration

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